Sales Operations Manager

Position Summary:    Commercial Water Solutions   is looking for a proven   Sales Operations Manager   to join our team .   The Sales Operations Manager   is responsible for   driving sales effectiveness, operational excellence, and business growth across the commercial organization. This role partners closely with sales leadership, distributor sales teams, channel partners, key account managers, marketing, customer service, supply chain, and finance to   optimize   processes, improve sales productivity, and deliver actionable business insights.     The Sales Operations Manager will lead sales planning, forecasting, performance analytics, CRM management, channel reporting, pricing support, and strategic initiatives that enhance the company's ability to grow market share and deliver exceptional customer experiences. The ideal candidate has experience supporting industrial manufacturing or foodservice equipment sales organizations and   possesses   strong analytical, commercial, and cross-functional leadership skills.     We need actionable   insights, and   not just reports. We want someone who can lead our overall efforts to distill knowledge from data to help us make evidence-based decisions across the business.

Support development and execution of annual sales plans aligned with company growth   objectives .   Partner with sales leadership to   establish   territory, channel, and account growth strategies.   Develop sales performance metrics, dashboards, and key performance indicators (KPIs).   Analyze market trends, customer data, and sales performance to   identify   growth opportunities.   Facilitate sales pipeline reviews, business reviews, and strategic planning sessions.   Deliver   accurate   and   timely   sales reporting across distributors, dealers, representatives, and key accounts.   Analyze sales effectiveness, pricing trends, win/loss data, and customer profitability.   Lead monthly sales forecasting processes.   Improve forecast accuracy through data analysis, field collaboration, and process improvements.   Identify risks and opportunities that may impact demand, revenue, or customer service levels.   Serve as   business   owner for CRM systems and sales enablement tools.   Ensure data quality, reporting accuracy, and user adoption.   Standardize sales processes, account management disciplines, and opportunity management practices.   Drive continuous improvement initiatives that simplify workflows and increase sales productivity.   Support   implementation   of sales technologies and digital tools.   Develop reporting and performance measurement tools for   distributor   and dealer partners.   Analyze channel performance, market coverage, and distribution effectiveness.   Support distributor business planning and annual account reviews.   Assist   in administering channel programs, rebates, incentives, and growth initiatives.   Provide   commercial insights that strengthen distributor and partner relationships.   Partner with sales and finance teams on pricing analysis and commercial programs.   Evaluate pricing opportunities, discount trends, and margin performance.   Support special pricing requests, contract renewals, and key customer negotiations.   Monitor adherence to pricing policies and commercial guidelines.   Assist   with product launches, market initiatives, and strategic business programs.     Key Competencies, Skills, and Experience Requirements:   BS or BA degree in business,   finance, marketing,   operations   or sales.   5 + years of experience   in Sales Operations, Commercial Excellence, Business Analytics, or Sales Support.   Experience supporting   a manufacturing , industrial, foodservice equipment, HVAC, water treatment, refrigeration, or related B2B business.    Strong analytical and problem-solving skills.    Advanced   proficiency   in Microsoft