Customer Acceptance and Delivery Manager (CADM) - A220
Airbus
- Location
- Mobile Area, AL
- Work model
- On-Site
- Level
- Mid
- Posted
- Sep 8, 2026
About this role
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus Americas, Inc is looking for a Customer Acceptance and Delivery Manager (CADM) to join our team based in Mobile, AL . The Customer Acceptance and Delivery Manager (CADM) is accountable for the On-Time, On-Quality and On-Customer Satisfaction delivery of an aircraft fleet to airlines Customers/lessors. The CADM is the leader of the Customer Acceptance & Delivery Multi-Functional Team (CAD MFT) for industrial/technical/quality topics, manages the risks (technical, industrial, certification, definition, planning aspects) to protect the deliveries, is accountable for the Customer Feedback Loop and defines the Customer Presentation Program in the Final Assembly Line (FAL) and Delivery. Meet the Team: Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety – along flowlines and flightlines. Join our team and watch our aircraft come to life. Your Working Environment: On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How We Care for You: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges: 1. Leader of the CAD MFT (Customer Acceptance and Delivery Multi Functional Team) The CADM acts as the leader of the CAD MFT to speak with one voice to the Customer along the CAD process in the scope of aircraft deliveries to ensure On-Time, On-Quality, and Customer satisfaction. The CADM is accountable for the Communication Loop within the core MFT in order to provide timely and accurate insight for any relevant Customer/Acceptance/Delivery blocking issue. As Fleet Manager, t he CADM maintains a relationship with airline customers on the whole fleet liaising with the Global Account Management (GAM) team to be aligned on the Account strategy. For any major in-service issue, assesses the impact on the upcoming aircraft in Pre-FAL or FAL of the A220 fleet. 2. Monitor the Industrial activities of the aircraft assembly: As technical/industrial focal point of the Customer, t he CADM leads the Risk Management on A/C technical status & Industrial Planning from Pre-FAL to Ferry Flight. The CADM monitors the