Customer Tech - Salesforce - Senior Developers

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Customer Tech – Salesforce Senior Developer   About Global Delivery Services   Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.   Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.   Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.   Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.   Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.     The Opportunity   We are looking for an experienced and certified Salesforce Developer with a strong focus on Service Cloud to design, develop, and support scalable Salesforce solutions. The ideal candidate will have hands-on development and configuration experience, along with a strong understanding of Salesforce administration and business processes. Experience in Public Sector Solutions will be a significant advantage.     Your Key Responsibilities

Design, develop, and implement Salesforce solutions with a focus on Service Cloud Develop and maintain Visualforce pages Perform Salesforce administration including org setup, user management, profiles, roles, and security Create custom objects, fields, picklists, page layouts, workflows, approvals, validation rules, and flows Configure and maintain reports and dashboards Collaborate with stakeholders to translate business needs into Salesforce solutions Provide technical support during deployment and post-go-live

Skills and attributes for success

Experience with Salesforce Public Sector Solutions Familiarity with Omni Studio and Omni Script Strong analytical and communication skills

Salesforce Certified Platform Developer Minimum 5 years of Salesforce development experience with strong Service Cloud expertise Visualforce development experience Strong Salesforce configuration and administration skills

What we offer you   At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Our Commitment : As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development : From entry-level