Learning Experience Designer
Dine Brands
- Location
- Pasadena, CA
- Work model
- On-Site
- Level
- Mid
- Posted
- Sep 9, 2026
Skills
About this role
Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company’s website located at www.dinebrands.com . Job Location Type Hybrid - Position Summary The Experience Designer is an individual contributor role responsible for designing and delivering brand-aligned learning experiences that support our Dual Brand concept. Reporting to the Sr. Manager of Learning & Development, this role partners with stakeholders across brands and functions to develop engaging, scalable training solutions that drive operational performance, business outcomes, and consistent guest experiences. This role operates in a fast-paced, high-change environment and requires strong execution, adaptability, and the ability to manage multiple priorities. The ideal candidate brings experience in restaurant environments, a collaborative and solutions-oriented mindset, and the ability to design practical, performance-driven learning experiences for frontline operators and leaders.
Key Responsibilities
Learning Experience Design & Development • Design and develop learner-centered training solutions across modalities (eLearning, instructor-led, blended, and on-the-job) • Translate operational processes and brand standards into clear, actionable learning experiences for frontline teams and managers • Analyze and transform existing content into scalable, effective learning solutions across both brands • Apply instructional design methodologies (e.g., ADDIE, Agile, Design Thinking) to deliver high-impact solutions • Adapt and localize learning content for diverse audiences, ensuring cultural relevance and operational applicability Collaboration • Partner with stakeholders across both brands to gather requirements and ensure learning solutions reflect brand standards and operational needs • Collaborate with cross-functional teams, including Operations, Culinary, Marketing, and Field teams to align training with key initiatives • Incorporate brand-specific elements into learning experiences while supporting consistency where appropriate • Provide recommendations on learning approaches based on business needs and learner experience Stakeholder Support & Execution • Participate in needs analysis discussions and working sessions with Brand Training and Operations Teams and field teams • Execute against agreed project scope, timelines, and deliverables • Own end-to-end development of learning solutions, including scoping, design, stakeholder alignment, and delivery • Communicate progress and incorporate feedback to refine learning solutions Content Development & LMS Execution • Develop and maintain learning content within the LMS (Docebo experience preferred) • Create engaging, interactive, and user-centric learning experiences aligned with brand guidelines • Utilize authoring tools (e.g., Articulate 360, Storyline, Rise) to produce high-quality materials • Ensure content is engaging, interactive, and aligned with brand guidelines • Manage course uploads, configurations, and updates in the LMS • Troubleshoot LMS content issues and support end-user experience • Optimize learning paths and assignments to drive completion and performance Measurement & Continuous Improvement • Gather learner feedback and performance data to inform updates to training materials • Align learning solutions to key operational and