AI Automation Enablement Specialist

Grade Level (for internal use): 10 The Role: AI Automation Enablement Specialist The Location: Mexico City (Hybrid 2 days per week onsite) The Impact: This role will accelerate automation adoption through training, workshops, co-build support, troubleshooting, and governance, while empowering business users and champions to build higher-quality solutions with less dependency on the core RPA team.

DJI RPA team is the organization’s central hub for intelligent automation, helping business users turn ideas into scalable, production-ready solutions. Through structured Power Automate training, hands-on workshops, project assessment, co-build support, troubleshooting, and Power Platform governance, we enable teams to build automation capabilities while maintaining enterprise standards for quality, compliance, and sustainability Responsibilities: Automation solution design:  E valuate use cases, design practical workflows, and recommend appropriate automation approaches. Power Platform development:  B uild, troubleshoot, and support Power Automate flows, Power BI reporting, and all other tools in Power Platform. AI/RPA enablement:  H elp users apply AI and automation tools to real business scenarios. Training and facilitation:  D eliver structured learning sessions, workshops, office hours, and project showcases. Stakeholder management:  Collaborate with business developers, champions, team leads, application teams, and corporate technology teams Governance mindset:  P romote compliant, maintainable, and production-ready automation solutions following DJI AI/ RPA framework and best practices Problem solving:  I nvestigate technical issues, identify root causes, and guide users toward sustainable fixes. Community building:  S upport business champions and build a collaborative AI automation user community.

5+ years h ands-on experience with Microsoft Power Automate, Power Platform, or low-code/no-code development 3+ years hands-on experience on building Copilot Agent and/or other AI tools Experience with Databricks is a big plus. Proficient communication oral and written skills in English. Ability to assess business processes, identify automation opportunities, and translate business requirements into technical workflows Strong troubleshooting skills Good project coordination skills, including task tracking, stakeholder follow-up, delivery planning, UAT coordination, rollout support, and lessons-learned facilitation Bachelor’s degree in Information Technology, Computer Science, Business Analytics, Engineering, Operations, Finance, or a related discipline, or equivalent practical experience . About S&P Global Dow Jones Indic e s   At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.   S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit