Sales & Service Representative

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT IS YOUR TIME! Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.  If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. Important:  - Don’t forget to include a resumé in English in your profile in Workday - Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

Are you looking for field experience working with Cat dealers and customers? The Building Construction Products (BCP) Team is looking for a BCP Customer Solutions Representative covering dealers in the Northern Latam District. This Representative will be responsible for the dealers' overall BCP business, including machine sales, parts sales, attachment sales, service, technology and related customer solutions. The role will strengthen dealer sales capability, support Customer Value Agreements, and help transform how we meet customer needs. You will join a high-performing, diverse BCP team with a culture of customer-oriented solutions, collaboration, and accountability.

Summary Manages customer and dealer relationships and drives the dealers' overall BCP business, including machine sales, parts sales, attachment sales, services, technology and retail experience. Accountable for delivering the assigned territory business plan while developing dealer sales capability, improving customer onboarding, and supporting profitable growth across the complete BCP portfolio.   Job Duties and Responsibilities •    Achieve the annual business plan for the assigned territory, including BCP machine sales, parts sales, attachment sales, services growth, Customer Value Agreement growth, customer activation, and other prioritized commercial goals. •    Understand the BCP business model and follow business-process guidance for the review and approval of variance programs and commercial actions that support machine, parts, attachment, and services sales. •    Partner with dealer machine sales, parts, service, attachment, product, and marketing teams to influence execution and strengthen capability across the dealers' BCP