Chief Operating Officer
Universal Health Services
- Location
- GRAND RAPIDS, Michigan
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- Posted
- 28d ago
About this role
Responsibilities
Benefit Highlights: Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan Generous Paid Time Off (PTO) of 8 hours biweekly accrued Basic Life Insurance of 1x your salary Short-Term Disability (STD) and Long-Term Disability (LTD) Student Loan Reimbursement Program (Up to $200 per month) Tuition Reimbursement Loan Forgiveness Program Pet Insurance and much more Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for our Chief Operating Officer position. The Chief Operating Officer (COO) assists the CEO in managing the operations of Forest View Hospital (the “Hospital”). The COO provides recommendations and guidance to the Leadership Team, sets objectives, develops plans and directs activities of assigned departments/areas of responsibility. The COO plays a vital role in the strategic and long-term planning of the Hospital. The COO will assist in ensuring that quality measures are in place with all leadership and throughout the hospital with intention and a strong focus on measurable improvements. As a member of the Senior Management Team, this position ensures the development, implementation and evaluation of policies, procedures, programs, and services consistent with the Hospital’s mission and vision. This includes analysis, reporting and consultation to support the goals and objectives of the Hospital as well as managing and monitoring budgets and productivity improvements in all departments. Essential Job Responsibilities: Develop and establish operational and departmental policies consistent with the overall corporate and Hospital policies, objectives and professional standards and ensure adequate execution. Consistently evaluate the results of overall operations and periodically report these results to the CEO. Coordinates with hospital leadership and Human Resources to lead the designing, evaluating, planning, presenting, and reviewing educational programs to meet the needs of orientation, in-service education, and continuing education of hospital personnel. Coordinates and trains existing employees on new policies and procedures with assistance from department heads. Presents a yearly plan for staff development based on identified learning needs of personnel, licensing, OSHA, CMS and TJC standards. Conducts learning needs assessments, makes rounds on patient care units, interacts with all departments, and serves on committees to identify learning needs. Reviews journal articles, makes recommendations to CEO on evidence-based practices to consider for implementation, and distributes to the appropriate departments. Works collaborative and presently with staff on all units and departments to provide education, information around Quality initiatives; helps and support for department leadership in meeting PI goals. Ensures the hospital’s environment is safe, clean, and well organized. Makes recommendations for resources and adequate space. Submits requests for repairs and for required equipment. Conducts quarterly safety rounds. Assists with the coordination of offices for all personnel to be most streamlined and productive. Maintains knowledge and understanding of The Joint Commission and CMS Standards and strategies for compliance as hospital’s internal expert. Acts as the facility liaison during the survey process including other applicable state and federal regulatory agencies. Ensures timely response and oversees development and implementation of any required corrective actions. Assigns tasks as necessary to