Digital Project Manager

Über Carrier Carrier Global Corporation, ein weltweit führendes Unternehmen für intelligente Klima- und Energielösungen, engagiert sich für Innovationen, die Komfort, Sicherheit und Nachhaltigkeit in den Alltag bringen. Durch modernste Entwicklungen in Bereichen wie Temperaturregelung, Luftqualität und Transport verbessern wir das Leben der Menschen, unterstützen kritische Branchen und gewährleisten den sicheren Transport von Lebensmitteln, lebensrettenden Medikamenten und mehr. Seit der Erfindung der modernen Klimaanlage im Jahr 1902 verfolgen wir ein klares Ziel: das Leben der Menschen und unsere gemeinsame Welt zu verbessern. Unsere führende Position verdanken wir unserer erstklassigen, inklusiven Belegschaft, die den Kunden in den Mittelpunkt stellt. Weitere Informationen finden Sie unter corporate.carrier.com oder folgen Sie Carrier in sozialen Medien @Carrier.   Build a career with confidence     Carrier Global Corporation, global leader in intelligent climate and energy   solutions   is committed to creating solutions that matter for people and our planet for generations to come. From the beginning,   we've   led in inventing   new technologies   and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

We are looking for a Digital Product Manager to lead the strategy, development, and adoption of digital solutions within our global organization. The person in this role will oversee the end-to-end lifecycle of a portfolio of digital products, from design to implementation,   optimizing   business value and user satisfaction.   The role aims to enhance user experience, increase operational efficiency, and support scalable business growth through digital channels.

Define and   maintain   the digital product vision aligned with business priorities   Identify   opportunities for digitalization of processes and user journeys   Build and manage a value-driven product roadmap   Develop business cases and define key performance indicators (adoption rate, cost reduction, productivity, contribution to revenue)   Monitor product performance and drive continuous improvement   Ensure strong focus on customer satisfaction and operational impact   Lead agile development cycles in collaboration with technical delivery teams   Translate business needs into clear product requirements, define test   strategy   and scope and contribute to testing activities.   Ensure integration with enterprise platforms (e.g. SAP, CRM, IoT, data analytics environments)   Act as key interface between “Climate Solutions Europe” service teams,   countries   and digital functions   Support deployment,   communication   and adoption of   new solutions . More specifically, lead the rollout of new functionalities and train local teams in countries   Contribute to service transformation initiatives   Design seamless omnichannel self-service journeys   Capture user feedback and data insights to refine product strategy       Requirements     5–10+ years in digital product management, service   digitalization   or customer platform leadership   Experience in B2B service environments or industrial/service operations is a strong advantage   Proven   track record   delivering customer-facing digital solutions   Strong business and service process understanding   Agile product management and stakeholder leadership   Data-driven mindset   Exposure to AI, automation or connected services is a plus   Ability to   operate   in an international matrix organization   Master’s degree in business, engineering, digital or equivalent   English C1   German and/or French is a plus   25% travel   Our commitment to you     Our greatest asse ts are the   expertise ,   creativity   and passion of our employees.   W e strive to provide   a