Principal, AI Software Engineer

Be the one building AI-powered experiences where they matter most.   At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.   Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. This job description is a template for job requisitions please make sure to update according to the position you are hiring for Job Description Job Title: Department & Team: Reports to: Location:

Please create a summary describing your position and signaling to a candidate why this would be an exciting opportunity for them.

The primary responsibilities for this role include (but are not limited to). In doing this, look to describe what must be accomplished, how it must be done, and why. • i.e. (The ability to work independently, and to interface with company and outside resources (including investors) seamlessly to collect and synthesize information).

Outline any required or desired traits for successful candidates, be sure to lead with the most important or required. Keep this to a maximum of 12 bullet points (ideally shorter). Keep in mind, that this should cover both key technical and soft skills. List what skills the team member must have to be successful. EXAMPLES • 4+ years of relevant professional experience • Deep understanding of accounting concepts related to P&L and balance sheet • Demonstrated sophisticated skills in business modeling and valuation • Experience in conducting and coordinating financial and legal due diligence • Mastery of Excel and PowerPoint • Experience in collecting competitive intelligence and mapping market/industry segments Desirable Skills:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.   $165,400.00 - $290,800.00 Benefits: Medical, Dental, and Vision Insurance.  Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. Working at Genesys AI at enterprise scale  – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys. Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
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