Unit Clerk - Adult

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland. Website: Psychiatric and Substance Abuse Services | Rockford Center | Newark, DE Position Summary: The Unit Coordinator/Secretary plays a vital role in supporting the daily operations of the behavioral health unit by providing administrative and clerical assistance to clinical staff, patients, and visitors. This position serves as the central point of communication within the unit, ensuring that documentation, scheduling, and coordination tasks are completed efficiently and accurately. The incumbent will demonstrate strong organizational skills, attention to detail, and the ability to maintain confidentiality in a fast-paced healthcare environment. Compassion, professionalism, and a commitment to supporting mental health care are essential qualities for success in this role.

Perform clerical duties including filing, scanning, faxing, and photocopying documents. Maintain accurate and up-to-date patient records and unit logs. Prepare and distribute reports, forms, and other documentation as needed. Serve as a liaison between patients, families, clinical staff, and other departments. Answer and direct phone calls, take messages, and respond to inquiries professionally. Coordinate patient admissions, discharges, and transfers in collaboration with clinical staff. Ensure timely and accurate documentation in electronic health record (EHR) systems. Adhere to HIPAA regulations and maintain confidentiality of patient information. Follow hospital policies and procedures related to safety, infection control, and documentation standards. Greet and assist patients, visitors, and staff in a courteous and professional manner. Monitor inventory and order supplies for the unit as needed.

Challenging and rewarding work environment  Competitive Compensation & Generous Paid Time Off  Excellent Medical, Dental, Vision and Prescription Drug Plans  401(K) with company match and discounted stock plan  Career development opportunities within UHS and its 300+ Subsidiaries!  Pet Insurance More information is available on our Benefits Guest Website: benefits.uhsguest.com  About Universal Health Services Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com. From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Requirement: High school diploma or equivalent required Associate’s degree in Health Information, Healthcare Administration or Business Administration preferred. Minimum of 1-3 years of experience in a medical office or healthcare setting Familiarity with medical terminology and EHR systems preferred Excellent customer service and communication skills Strong attention to detail and organizational abilities EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are