Manager, Applications & Systems Engineering (Motion Control)

Work Model: This is a fully onsite role, with work performed at your designated Regal Rexnord office. ____________________ Position Overview   The Motion Control Systems division is seeking   a Manager   II, Engineering, North America Applications and Systems,   located   onsite at our global headquarters in Radford, Virginia. This role leads the North America Level 2 Applications Engineering and Systems Engineering team. The position reports functionally through Product Engineering, with a dotted-line relationship to the MCS Global Vice President of Sales because its primary activities are customer-facing.   The ideal candidate is a collaborative, hands-on leader with strong structured problem-solving skills who can balance strategic improvement work with daily support for key customer accounts.   Tactically, the   Manager   l eads immediate technical   problem   solving   leveraging   the team , ensuring products meet customer requirements and function   as -intended .    Both internally and in processes that involve customers   ( e.g.   commissioning experiences) ,   the   Manager   driv es   efficiency   and   productivity   gains .     This function leads   technical support to sales and customer s,   resolving   queries   with a goal toward   customer satisfaction .      Strategic ally,   t h e   Manager   drives innovation by integrating   new technologies   and systems   with purpose   and   a goal of customer success .    It contributes to strategic planning by forecasting future technical needs as an input to product planning .    The position ensures   high standards   in   interoperability   and in   the outcomes of our product developments,   maintaining   the company’s reputation for quality and reliability .

Both pre-sale and post-sale   customer   engagements are   with in the responsibilities of this   role ,   however, focus is on post-sales customer support of MCS products and systems .     Collaborates closely with the L1 pre-sales Applications team to ensure cross-functional   alignment and interactions resulting in a more seamless and positive customer experience.     Collaborate   with EMEAI and   Asia   Applications Engineering teams to   leverage   shared   knowledge, experience ,   and   capabilities; adopt   best practices ;   and   drive   stan dardization across regions.     Responsible for   leading,   tracking and   maintaining   data for Policy Deployment   Targets to Improve and   Key Performance Indicators   and achieving them through a closed-loop, continuous improvement and problem-solving approach , involving:   driving changes through kaizens and process improvement, developing tools, a​ nd building the team to support the growth of the business.     Manage the North America Product Training function to ensure effective planning and delivery of external customer training, both in-house and at customer sites.   Oversee responsibilities that include:   - Coordinating,   scheduling   and   facilitating   live training sessions scheduled periodically throughout the year both on-site and off-site. - C reating and   maintaining   training content including presentation materials and   demo/test units used during the class.   - Designing course work and class syllabus to ensure maximum interest and impact to our customers.   Establish   standard work that   defines the North America   support structure and interface s with other   business   functions .     Promotes the growth and development of applications and systems teams at all levels to   expand the capabilities and   expertise   within the group, including L1.     Responsible for   assisting   North America   Production, Quality and Engineering teams with defining quality issues and testing new products in development per customer requirements.     Responsible for   making