Technology Service Specialist - eDiscovery & Archiving Technology - Structured Data Vice President
Deutsche Bank
- Location
- Jacksonville, 5201 Gate Parkway
- Work model
- On-Site
- Level
- Staff
- Posted
- Sep 18, 2026
About this role
Job Description
Job Title Technology Service Specialist - eDiscovery & Archiving Technology - Structured Data Corporate Title Vice President Location Jacksonville Overview Deutsche Bank is seeking an individual to join the eDiscovery Services team. The team is responsible for the Bank’s data retrieval, retention, and transfer of electronically stored information to internal requestors and external third parties to meet legal, compliance and regulatory requirements. The role involves managing preservation activities, including quality controls, troubleshooting technical issues, keeping abreast of best practices and new eDiscovery tools, etc. The role requires a high level of integrity to ensure the preservations are right first time, every time. You will also be able to demonstrate a high level of discipline, making sure processes are followed in a consistent manner.
What We Offer
You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days A commitment to Corporate Social Responsibility Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift and volunteer programs What You’ll Do Act as the primary liaison between Legal, eDiscovery, Technology, Business teams, and vendors, ensuring clear stakeholder communication, transparency, and client-focused delivery. Lead and oversee data preservation and collection requests, ensuring adherence to established processes, driving continuous improvements, and maintaining compliance with regulatory and confidentiality requirements. Manage, mentor, and develop a high-performing global team by providing leadership, training, guidance, and fostering collaboration across regions. Drive operational excellence by leading projects, resolving complex challenges, improving processes and systems, managing escalations, and ensuring consistent execution of workflows and best practices. Produce executive-level reporting and performance analytics, leveraging data-driven insights, trends, and metrics to support decision-making, enhance productivity, and continuously improve operations How you will lead Provide visible, hands-on leadership across global eDiscovery operations, setting clear expectations, ensuring preservation activities are executed accurately and consistently, and fostering a culture of accountability, quality, and continuous improvement. Build strong partnerships with Legal, Compliance, Technology, and Business stakeholders, serving as a trusted advisor who can translate complex technical concepts into clear business outcomes while influencing decision-making and driving alignment. Develop and empower high-performing teams through mentorship, coaching, and knowledge sharing, promoting operational excellence, encouraging innovation and automation, and creating an inclusive environment where colleagues can grow and succeed.
Skills
You’ll Need Extensive experience in eDiscovery, including serving as a Subject Matter Expert within a corporation, law firm, or professional services organization Experience in client relationship management. Excellent written and verbal communication skills. Ability to positively influence and motivate stakeholders and team members through robust dialogue, facilitation, and persuasiveness. Ability to engage across a range of backgrounds and levels of seniority with the ability to translate technical terms into language that non-technical persons can understand. (essential) Exhibit exceptional leadership qualities by setting a clear