Lead IT Project Manager

Job Title: Lead IT Project Manager Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Lead IT Project Manager Bothell, WA (Onsite) Lead IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals. Key responsibilities include: Developing and maintaining project plans, schedules, budgets, and resource plans. Driving project milestones and ensuring timely delivery of project objectives. Coordinating cross-functional teams, vendors, business stakeholders, and technical resources. Managing project risks, issues, dependencies, and change requests. Leading status meetings and providing regular project updates to leadership and stakeholders. Preparing and maintaining project documentation, financial forecasts, status reports, and presentations. Ensuring effective communication across all levels of the organization. Monitoring project performance and taking corrective actions when necessary. Facilitating decision-making and resolving project-related challenges. Supporting IT initiatives and strategic technology programs across the organization. Required Skills & Qualifications Strong project management and leadership skills. Excellent verbal and written communication abilities. Experience with project planning, budgeting, scheduling, and resource management. Strong analytical, problem-solving, negotiation, and decision-making skills. Proficiency with: Microsoft Project Microsoft Visio Microsoft Excel Microsoft Word Microsoft PowerPoint Ability to manage multiple priorities and stakeholders in a fast-paced environment. Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications. Typical Deliverables Project Charter Project Management Plan Schedule and Milestone Tracking Budget Forecasts and Actuals Weekly/Monthly Status Reports Risk & Issue Logs Change Requests Deployment and Cutover Plans Project Closeout Documentation The base salary range for this