Territory Manager - Immunology & Neurology

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.  About Lilly At Lilly, everything we do starts with patients. We unite caring with discovery to make life better for people around the world. Headquartered in Indianapolis, Indiana, our global team of over 50,000 employees work with urgency and purpose to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. We bring our best to this work because people depend on it. If you’re driven by purpose and determined to make a meaningful difference for patients, we invite you to bring your skill and your commitment to Lilly. About Lilly’s India Affiliate Few careers offer the opportunity to work directly for the people your work is ultimately meant to serve. Lilly’s India affiliate is one of them. Whether you are building brand strategies, developing sales capabilities, creating market access, or enabling the teams that do — the work you do here ensures that Lilly’s medicines reach the people who need them.

Broad Objective of the Role: Enhancing the customer experience by identifying the critical need and delivering optimal pharmaceutical based healthcare solutions to achieve business objectives. Analyzing market trends and developing a sales plan; Meeting and engaging designated doctors in the assigned territory, promoting company products to customers; strengthening relationships with stakeholders like doctors, paramedics, retailers and stockists in order to achieve individual and pool sales targets using patient focused selling principles while adhering to Lilly compliance guidelines. Key Customers: Doctors, paramedical & hospital staff, retailers and stockists.

Graduation in any field (preferably Science) with minimum one year of sales work experience. Key Competencies: Good communication and presentation skills, basic knowledge of therapeutic area and product segment, Emotional Intelligence, Organizational Skills, Learning agility. Area of Responsibility & Key Activities Sales and Territory Planning Develop a detailed territory business plan for the portfolio by making strategic decisions about goals, resource investments, and monitor and measure the plan. Based on Retail Call Audit and market analysis, refresh and update MCL from the universal list provided by sales operations. Prepare a retail call list for important retailers. Prepare a patch plan as per customer availability and schedule. Prioritize business opportunities. Plan for achieving targets set by the company. Track and analyze weekly sales data in order to identify trends and make required modifications to the plan. Performance Metrics: Approval of plan by supervisor; Quality of analysis. Conducting Customer Calls Meet the required number of customers as per SPP targets and call plan. Meet retailers as per SPP target and plan in order to gather information about product trends and competitor data. Meet compliance requirements on calls. Conduct effective pre-call planning by setting objectives tailored to customer segment, needs, attitudes, motivations, environment and business priorities, then prepare potential solutions. Conduct post-call analysis and record next call objective in approved CRM tool. Use relevant sales materials to address customer questions, objections, and concerns. Promote