Warehouse Person ( Harrah's Philadelphia)

Assists in the daily operation of warehouse activities. Consistently demonstrates superior customer service skills to external and internal guests. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebratescustomer wins. Is ready to serve andwell informed of daily facility hours of operation, promotional programs andany other relevant valuable guest information; builds relationships by greetingguests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service.Executes all service programs to assure prioritization of service to very bestguests. Checks for satisfaction andproperly uses the Service Recovery process to resolve problems when theyexist. Promotes Caesars Rewards programsand Caesars Rewards registration and membership. Provides a warm farewell andthanks guests for visiting. PromotesHarrah’s and always projects Harrah’s in a positive light to guests.