Food and Beverage Supervisor (Maternity Cover) - Courtyard by Marriott Aberdeen Airport

POSITION SUMMARY Food and Beverage Supervisor – Courtyard by Marriott Aberdeen Airport Are you a confident, guest-focused hospitality professional ready to take the next step into leadership? We're looking for a reliable and motivating Food and Beverage Supervisor to support our F&B Manager in leading the team at Courtyard by Marriott Aberdeen Airport and ensure every guest enjoys an outstanding experience during every shift. This is a great opportunity for someone who enjoys being hands-on, leading by example, and helping a team perform at its best. This is a full-time role, 40 hours per week. Rate - £13.42 hour About the Role Courtyard by Marriott Aberdeen Airport is a contemporary hotel just a short walk from Aberdeen International Airport, welcoming both business and leisure travellers from around the world. As Food and Beverage Supervisor, you will support the F&B Manager in the day-to-day running of the F&B operation, supervising our Food and Beverage Experts on shift and stepping in to lead when the Manager is unavailable. You will be a visible presence on the floor, guiding the team, supporting guests, and helping keep every shift running smoothly. What You'll Do Leadership and Team Development

Supervise, motivate, and support the Food and Beverage Experts on shift, acting as a role model for service, professionalism, and presentation Check the grooming and attire of team members at the start of each shift and address any deficiencies promptly Provide on-the-job coaching and clear direction to Food and Beverage Experts throughout service Act as the first point of contact for team questions and concerns during a shift, escalating to the F&B Manager where needed Support the F&B Manager with training new team members on job responsibilities, food safety standards, and company core values Recognise good performance and encourage the team to take ownership of their roles

Operations and Service

Support the F&B Manager in overseeing the smooth running of day-to-day F&B operations, ensuring optimum service and guest satisfaction Maintain thorough knowledge of all opening and closing procedures, including setup, restocking, equipment cleaning, and securing the operation at the end of each shift Monitor dining areas for seating availability, service quality, safety, and overall guest wellbeing throughout the day Assign work tasks to Food and Beverage Experts, set clear expectations, and check that duties are completed to standard and on time Step in to directly support service wherever needed, working alongside the team during busy periods

Inventory and Maintenance

Assist with scheduled inventories of food, beverage, and supplies, and help requisition stock as required Maintain thorough knowledge of cleaning standards for all areas and equipment, ensuring the team upholds these consistently Check storage areas regularly for organisation, FIFO compliance, and cleanliness, addressing any deficiencies immediately Report maintenance issues to the F&B Manager or Engineering promptly Ensure all tools, equipment, and machinery are in good working order, escalating concerns as needed Follow all property key policies, including checking out and returning keys to the appropriate departments

Guest Experience

Welcome every guest warmly and personally, anticipating their needs and responding to concerns with professionalism and care Actively monitor the dining experience, engaging with guests to gather feedback and ensure every visit exceeds expectations Resolve guest issues confidently at first point of contact, following Marriott's service recovery processes, and involve the F&B Manager for more complex situations Thank every guest upon departure and invite them to return Document guest and employee incidents and accidents accurately and pass to the F&B Manager for follow-up

Safety, Standards and Compliance

Uphold all Marriott brand standards, food safety requirements, and