Customer Service

You will be working as a customer server to have customer (internal and external) satisfaction related to material delivering on time and in form at the most efficient cost. Responsabilities Monitor customer base for any issue related to credit holds that need to be address and direct those to the respective areas when apply. Support sales structure in the addition of new customers to PPG Naroe and  WMS system. New Purchase Order or Web Orders from Naroe administration and follow up through the supply chain. Monitor and optimize inventory levels in PPG locations (Crisol (WCR), San Juan del Río (SJR). Support on the consolidation and optimization of freights. Support the service structure on the logistics of samples, equipment, and panels, to customers or within PPG locations. Order Entry to Oracle system. Oracle requisition for any miscellaneous request from the sales and service teams. (Vales de muestra) Qualifications Bachelor Degree (Marketing, administration, International Business, chemistry or industrial engineer) 2-5 years of experience in supply chain. Basic knowledge of quality system. (ISO/QS) MRP or ERP systems knowledge (Oracle) Advanced English How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

PPG: WE PROTECT AND BEAUTIFY THE WORLD ® Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.  The PPG Way 2030    We are customer champions   Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.  We act with purpose and speed   Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.     We are excellent operators   Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.    We compete to win   Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.  We are PPG proud   Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.  At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to     https://careers.ppg.com/us/en/candidate-resources .   PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.   If you need an adjustment due to a disability, please email recruiting@ppg.com.  PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets.