Team Lead

Location: OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USA The Team Leader (Hydro) leads daily production operations while promoting safety, quality, continuous improvement, employee engagement, and accountability. Hours: 6:00AM-4:30PM (Mon-Fri & additional days as needed) Key Responsibilities Promote a safety-first culture by modeling safe behaviors, identifying hazards, and ensuring compliance with safety policies and procedures. Support daily production operations and lead start-of-shift huddles to communicate priorities, safety topics, and performance expectations. Serve as the first point of contact for production, quality, and workflow issues, escalating concerns as needed. Assist in identifying and resolving quality defects, production misses, and customer concerns using structured problem-solving methods. Maintain and promote 5S standards to ensure a safe, organized, and efficient work environment. Conduct Layered Process Audits (LPAs), quality checks, and process observations to ensure compliance with established standards. Monitor team performance and key production metrics, taking action to address gaps and support achievement of daily goals. Train, onboard, and cross-train team members to develop skills, increase flexibility, and support operational needs. Provide day-to-day coaching and constructive feedback to reinforce expectations, improve performance, and recognize accomplishments. Foster a positive work environment by addressing employee concerns and assisting in the resolution of workplace conflicts. Communicate production goals, changes, and expectations clearly to ensure alignment across the team.  Encourage employee involvement in problem solving, continuous improvement, and waste reduction initiatives. Maintain accurate training records, audit documentation, and other required operational records.

Specific Skills & Competencies Champions workplace safety by leading through example, proactively identifying and mitigating risks, and maintaining a strong safety record that supports the well-being of employees and operational excellence. Strong communication skills Maintain flexibility to support and coordinate activities across multiple manufacturing lines and operational areas, balancing resources and responding effectively to changing production requirements. Skillfully resolves conflicts by facilitating open communication, addressing concerns objectively, and fostering collaborative solutions that strengthen working relationships and team effectiveness. Utilizes continuous improvement tools, 5S practices, and quality systems to improve processes, maintain standards, and support safe, efficient operations. Demonstrates strong problem-solving skills by proactively identifying operational challenges, analyzing root causes, and implementing effective, sustainable solutions that improve team performance and business outcomes. Interdependencies & Handoffs Work independently with minimal oversite and still deliver to target Collaborate efficiently with others, including cross-functionally Physical Demands Must be able to lift 35 lbs.  Must be able to stand up to 10 hours a day. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and