GTM Strategy & Operations Lead, Americas

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. This is a hybrid role in San Francisco, so you must be able to commute to our office 1-2 times a week.

This role sits within Canva’s GTM Operations team, which partners with Sales, Customer Success, Partnerships, Finance, Revenue Systems, and Data to build the operating system behind Canva’s B2B growth. You’ll report to the Head of GTM Operations and work closely with the Head of AMER Sales and the wider global GTM Operations team. We are a practical, high-impact team that combines strategic thinking with hands-on execution, helping Revenue leaders make better decisions, remove friction, and scale the business with clarity and discipline.

As the strategic business partner to the Head of AMER Sales, you’ll help shape how Canva grows across the Americas. You’ll connect commercial strategy with disciplined execution, bringing the insight, planning, and cross-functional alignment needed to help the business scale. This is a high-impact, hands-on role for someone who can move comfortably between strategy and detail, challenge assumptions, and help Sales leaders make faster, better-informed decisions.

Strategic business partnership: Serve as the primary strategic partner to the Head of AMER Sales, supporting regional planning, execution, and decision-making. Forecasting & performance management: Own the AMER forecasting and performance-management rhythm, including forecast rollups, risk assessment, scenario modeling, executive readouts, and action follow-through. Business cadences: Lead core operating cadences, including pipeline inspections, deal reviews, QBRs, and performance reviews in partnership with AMER Sales leadership. Performance visibility: Build repeatable views of AMER performance across bookings, pipeline, conversion, coverage, capacity, productivity, attainment, and key growth initiatives. Performance diagnosis: Diagnose trends across segments, markets, customer motions, products, and routes to market, translating data into clear recommendations for leaders. Planning & resource allocation: Lead AMER inputs into annual and in-year planning, including headcount, capacity, territory and segmentation design, account assignment, productivity assumptions, and investment cases. Cross-functional partnership: Partner with Finance, central GTM Operations, Revenue Systems, and Data to represent AMER in company planning and ensure trusted data for decision-making. GTM efficiency: Identify structural opportunities to improve pipeline quality, deal velocity, coverage, efficiency, and predictability across the AMER sales motion. GTM model evolution: Help evolve the AMER go-to-market model as the business scales, including the right balance of direct, Customer Success, partner, and reseller motions. Global-to-regional execution: Bring regional insight into global GTM design while driving adoption of global commercial policies, processes, and standards. Executive advisory: Act as a trusted advisor to AMER Sales leaders, balancing operational rigor, commercial pragmatism, and speed. Executive communication: Translate complex data into clear narratives, insights, and recommendations for senior stakeholders.

You’re a strategic, analytical thinker who knows how to