Food and Beverage Supervisor (Maternity Cover)

Food and Beverage Supervisor – Courtyard by Marriott Aberdeen Airport

Are you a confident, guest-focused hospitality professional ready to take the next step into leadership? We're looking for a reliable and motivating Food and Beverage Supervisor to support our F&B Manager in leading the team at Courtyard by Marriott Aberdeen Airport and ensure every guest enjoys an outstanding experience during every shift.

This is a great opportunity for someone who enjoys being hands-on, leading by example, and helping a team perform at its best. This is a full-time role, 40 hours per week. Rate - £13.42 hour About the Role

Courtyard by Marriott Aberdeen Airport is a contemporary hotel just a short walk from Aberdeen International Airport, welcoming both business and leisure travellers from around the world. As Food and Beverage Supervisor, you will support the F&B Manager in the day-to-day running of the F&B operation, supervising our Food and Beverage Experts on shift and stepping in to lead when the Manager is unavailable. You will be a visible presence on the floor, guiding the team, supporting guests, and helping keep every shift running smoothly. What You'll Do Leadership and Team Development • Supervise, motivate, and support the Food and Beverage Experts on shift, acting as a role model for service, professionalism, and presentation • Check the grooming and attire of team members at the start of each shift and address any deficiencies promptly • Provide on-the-job coaching and clear direction to Food and Beverage Experts throughout service • Act as the first point of contact for team questions and concerns during a shift, escalating to the F&B Manager where needed • Support the F&B Manager with training new team members on job responsibilities, food safety standards, and company core values • Recognise good performance and encourage the team to take ownership of their roles Operations and Service • Support the F&B Manager in overseeing the smooth running of day-to-day F&B operations, ensuring optimum service and guest satisfaction • Maintain thorough knowledge of all opening and closing procedures, including setup, restocking, equipment cleaning, and securing the operation at the end of each shift • Monitor dining areas for seating availability, service quality, safety, and overall guest wellbeing throughout the day • Assign work tasks to Food and Beverage Experts, set clear expectations, and check that duties are completed to standard and on time • Step in to directly support service wherever needed, working alongside the team during busy periods Inventory and Maintenance • Assist with scheduled inventories of food, beverage, and supplies, and help requisition stock as required • Maintain thorough knowledge of cleaning standards for all areas and equipment, ensuring the team upholds these consistently • Check storage areas regularly for organisation, FIFO compliance, and cleanliness, addressing any deficiencies immediately Report maintenance issues to the F&B Manager or Engineering promptly • Ensure all tools, equipment, and machinery are in good working order, escalating concerns as needed • Follow all property key policies, including checking out and returning keys to the appropriate departments Guest Experience • Welcome every guest warmly and personally, anticipating their needs and responding to concerns with professionalism and care • Actively monitor the dining experience, engaging with guests to gather feedback and ensure every visit exceeds expectations • Resolve guest issues confidently at first point of contact, following Marriott's service recovery processes, and involve the F&B Manager for more complex situations • Thank every guest upon departure and invite them to return • Document guest and employee incidents and accidents accurately and pass to the F&B Manager for follow-up Safety, Standards and Compliance