Field Service Engineer

Work with world leading technology business at the forefront of innovation. Role based in Brisbane, QLD Access to thousands of learning courses to upskill on Percipio. Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers . Do Work That Matters Leidos Security Enterprise Solutions is a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning, and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries in the Asia Pacific Region and worldwide. Your New Role and Responsibilities We are seeking a Field Service Engineer based in Brisbane to support our security screening technologies across Queensland, the Northern Territory and Fiji. Working closely with established Field Service Engineers based in Brisbane, this role involves servicing customer sites across the region and supporting critical security screening equipment. Key responsibilities include: Performing preventative maintenance, upgrades and repairs at customer sites Managing customer relationships and providing support both in person and via the phone Completing service, expense and weekly time reports Responding to customer issues and seeing them through to resolution Contributing to the team's focus on improving service delivery performance Participating in ongoing training to up-skill and enhance product knowledge Participating in a rotating on call roster, including weekend and out of hours support as required What You'll Bring to Make An Impact: Experience servicing electronic and mechanical equipment in a field service, industrial or technical environment A good understanding of computers and Windows operating systems Trade qualification as an Electronics Technician or similar, or a Restricted Electrical Licence Experience supporting Linux based systems or networked equipment Experience working with complex electronic systems, diagnostic tools and technical documentation Experience in aviation security, screening systems or other critical infrastructure environments Strong customer service and communication skills A current driver's licence and the ability to travel across Queensland, the Northern Territory and Fiji, including at short notice Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application.  We’re most interested in your strengths, what you want to learn and how far you want to go.   This position requires the successful applicant to be an Australian Citizen and able to hold and maintain an Aviation Security Identification Card (ASIC). Diverse Team Members, Shared Values and a Common Purpose Leidos is an equal opportunities organization and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.   Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.  Next Steps  To apply for this role, follow the links or apply via our Careers page.   Recruitment process – 1 to 2 interviews (depending on seniority of role) & background checks.  We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process.  If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands