Media Management Operations Specialist

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

This is a project/limited term position, unless otherwise amended or terminated as deliverables within this project are completed. The Media Management Operations Specialist is a specialized, hands-on technical role responsible for the processing, management, quality control, organization, storage, and lifecycle of media assets supporting network broadcast, sports, news, and production operations. Job Duties: Execute and monitor media ingest, transcoding, transfer, QC, archive, restoration, export, and distribution workflows across broadcast, post-production, and cloud-based environments. Manage and organize media within MAM, AVID, Cloud systems, archive, and shared-storage systems, ensuring assets are properly processed, organized, accessible, and available within required deadlines. Perform comprehensive technical and visual quality control (QC) of media, identifying issues involving video, audio, timecode, resolution, frame rate, synchronization, file integrity, metadata, and technical specifications. Validate metadata, naming conventions, folder structures, media placement, and delivery specifications to ensure accuracy and compliance with established standards. Monitor media storage, asset availability, retention, archive, and restoration activities in support of content lifecycle and storage-management requirements. Independently troubleshoot failed or delayed ingest, transcode, transfer, archive, restoration, and delivery workflows and perform appropriate first-level corrective actions. Analyze workflow failures, identify potential points of failure, gather relevant technical information, and provide detailed escalations to Engineering, Media Systems, and other technical teams when required. Support time-sensitive media requirements for live events, sports, digital streaming, broadcast, and production operations. Maintain accurate operational documentation and clearly communicate workflow status, technical discrepancies, risks, and escalations to appropriate stakeholders. Identify opportunities to improve media-management processes, operational efficiency, and workflow reliability. Collaborate with Media Operations, Sports Operations, Production, Editorial, Engineering, Media Systems, and other technical teams to resolve issues and meet critical production deadlines. Adapts to fluctuating schedules, including nights, overnights, weekends, and holidays, in a