Looking for a career change? Retail to Customer Service.

Work Flexibility: Remote or Hybrid or Onsite Looking for a career change? Whether you're working in customer service, healthcare administration, hospitality, retail, or leading a team as a Retail Manager, your skills could be the perfect fit for Stryker. If you're a Retail Manager looking to leverage your leadership, problem-solving, and customer service skills in a new industry, this could be the opportunity you've been looking for. If you're looking to grow your career with a company that invests in its people and improves patient outcomes every day, we'd love to hear from you.

As a Senior Customer Care Representative , you'll be a trusted support for both customers and the wider team, helping resolve complex enquiries and deliver an exceptional customer experience every day. Your responsibilities will include: Managing customer enquiries and providing timely, professional support. Assisting with complex requests and escalations. Identifying opportunities to improve processes and customer outcomes. Building strong relationships with customers and internal stakeholders. Sharing knowledge and supporting a positive, high-performing team culture.

You're someone who brings positive energy to work, genuinely enjoys helping customers, and thrives as part of a collaborative team. You take ownership, embrace challenges, and enjoy figuring things out rather than waiting for someone else to provide the answer. You'll Bring: Experience in a customer service or customer-facing environment. A passion for delivering outstanding customer experiences. Strong problem-solving skills and a proactive mindset. The ability to work independently while being a supportive team player. A willingness to learn, grow, and embrace feedback. Excellent communication and relationship-building skills. A genuine interest in healthcare and the opportunity to make an impact through your work at Stryker. Ready to bring your energy, customer focus, and problem-solving skills to a team that makes a real impact? We'd love to hear from you. Apply now and join us in helping improve patient outcomes every day. Travel Percentage: None