Pharmacy Assistant (12 Month Contract)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Section A - Specific Responsibilities:   Provide exemplary customer service meeting the standards of McKesson Canada; customer interaction is largely done via phone and email  Creating patient files in pharmacy software including Kroll   Managing site calendars, appointment changes, dispensing and shipping schedules  Accurately dispensing medications to ensure arrival to the appropriate destination within timelines  Understanding third party billing and resolving issues by contacting adjudicators and plan administrators for resolutions  Billing prescriptions through pharmacy software ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefits   Accurately scheduling and dispensing medications to ensure arrival to the appropriate destination on time  Adherence to all relevant guidelines including the established Standard Operating Procedures of McKesson and all applicable regulatory requirements  Developing and maintaining professional relationships with external and internal contacts, healthcare professionals, stakeholders, clients, reimbursement coordinators, provincial ministries and private payers  Patient follow-up calls for outstanding accounts and refills and shipment scheduling  Ensuring that all medical questions are referred to a Pharmacist when interacting with patients  Packaging medications according to specifications for shipment to customer  Other duties, including receiving and inventory management and reconciliation, as assigned by the supervising Pharmacists / Supervisor  Perform day to day shipping, receiving, and packaging of pharmaceutical products as per the Standard Operating Procedures  Printing labels/waybills, prepare products and invoice for shipping  Check orders and waybills and ensure products being packed are accurate as per pack out instructions  Able to perform tasks in multi-temperature environments  Maintain a clean and safe shipping and receiving area in accordance with SOP and coordinate pick up/deliveries with different couriers where applicable  Complete required paperwork for all courier/carrier shipments and make sure freights are ready for pick up at specified pickup window allocated  Actively monitors on hand shipping materials and supplies as well as goods received in warehouse  Inventory management including, but not limited to, receiving, and organizing delivered goods, ensuring quantity received matches the invoice and notifying the Manager/Supervisor of any discrepancies  (Site Specific)   Tracking shipments and communicating with couriers and clients on delivery issues  (Site Specific)   Assisting with shipment/delivery receival and escalating receival concerns or issues as required.      Section B - Key Requirements :   Knowledge:   Secondary School Diploma or High School Diploma.  Bachelor of Science, or other pharmacy relevant post-secondary degree is an asset. Previous work experience in a retail pharmacy or warehouse setting is an asset. Ability to work in a specialty pharmacy setting. Acquire in-depth knowledge of  dispensing, billing, shipping. Understanding