Tech GCC Advisory Manager

Job Title - GCC Technology Advisory Manager Management Level: 07 – Manager                                                                                                                                        Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata Must have skills: GCC (Global Capability Centers) Strategy, Digital & Technology Strategy, Technology Operating Model Design, Sourcing Strategy, Business Case Formulation, IT Processes & Governance Good to have skills: Tech M&A Advisory, IT Shared Services, Agile Operating Model, Workforce Transformation, AI in SDLC, Data Visualization Tools, Enterprise Architecture Job Summary: Manage defined workstreams within GCC strategy and digital transformation engagements, taking responsibility for structuring the approach, shaping the analysis, and delivering high-quality outputs within agreed timelines along with budgeting and forecasting activities Own and lead projects – guiding team, reviewing outputs, and ensuring coherence across deliverables at the workstream level Prepare client presentations, workshop materials, and proposal sections independently, contributing actively to client discussions and working sessions Develop business cases, cost analyses, value realization frameworks , and support models for GCC setup and digital strategy assignments Apply a technology and business perspective across GCC processes, IT governance design, KPI and maturity frameworks, and emerging areas such as AI-enabled transformation Contribute to business development efforts through research, pitch preparation, and proposal development and managing BD cycles Excel as a long-term trusted advisor and partner by providing thought leadership and profound knowledge of market trends. Roles & Responsibilities: GCC Strategy and Setup : lead analysis of BOT/ABO setup models, location and sourcing strategy, GCC tooling landscape assessment, capability maturity evaluation, and process taxonomy design for new GCC entities Cost Analysis and Value Realization : develop detailed cost models covering setup costs, run-rate costs, and total cost of ownership for GCC and technology transformation scenarios; build value realization frameworks that track benefit delivery against investment over time, incorporating productivity, quality, and strategic value levers KPI Design and Performance Frameworks : design KPI frameworks for GCC performance management, covering operational, delivery, financial, and strategic metrics; develop KPI dashboards and reporting cadences aligned to governance structures Capability Maturity Assessment: conduct structured maturity assessments across GCC functions, IT processes, and technology capabilities; translate findings into prioritized improvement roadmaps with clear ownership and timelines GCC Processes and Tooling: Design GCC-specific operating processes including demand management, project intake, service catalogues, and performance reporting; assess and recommend tooling platforms (ITSM, PPM, reporting) suited to GCC operating contexts IT Governance Design: Design IT governance frameworks for GCC and enterprise technology contexts, including governance councils, decision rights, escalation structures, and policy frameworks aligned to organizational objectives RACI and Interaction Model Design: Develop RACI matrices and IT interaction models defining roles, responsibilities, and collaboration patterns between the GCC, parent organization, business units, and third-party vendors Operating Model Design: Design integrated IT operating models for GCC setups including organizational structure options, service delivery models, and transition planning considerations AI in SDLC: Contribute to assessments and recommendations on AI integration into software development lifecycles within GCC contexts – covering AI-assisted