System Chief Operating Officer

Department/Unit: President Work Shift: Day (United States of America) Salary Range: $0.00 - $0.00 Albany Med Health System Chief Operating Officer (COO) Reports to: Health System Chief Executive Officer Location: Albany, New York (Systemwide responsibilities) Albany Med Health System (AMHS) is in the midst of executing First Choice 2030, a bold, multi-year transformation agenda designed to position AMHS as the region’s trusted, connected, and transformative academic health system. AMHS’s Vision states: Albany Med Health System will be the region’s trusted, connected, and transformative academic health system—advancing the health and well-being of every community we serve. We will unite exceptional care, discovery, and education to deliver the highest quality outcomes, expand equitable access, and shape the next generation of healthcare professionals. Through collaboration, innovation, and compassion, AMHS will set the standard for value-based, patient-centered care and serve as a catalyst for health, hope, and opportunity across Upstate New York. AMHS will be the first choice for patients seeking exceptional care, for providers pursuing the most rewarding careers, for partners driving the most advanced innovation, for students aspiring to the best education, and for supporters seeking the greatest impact. The AMHS mission is to provide compassionate, high-quality care; advance medical discovery and education; and improve the health of the communities we serve. To realize this vision, AMHS must integrate its academic medical center, community hospitals, physician enterprise, and clinical programs into a unified, high-performing system defined by clinical excellence, operational discipline, value-based performance, and physician alignment. The Chief Operating Officer (COO) is the senior executive responsible for system-wide operational strategy, performance, and integration across Albany Med Health System (AMHS). The COO provides enterprise leadership to ensure operational excellence, system integration, service delivery effectiveness, and performance management across hospitals, clinical support services, infrastructure, and enterprise operational functions. Working closely with the Chief Executive Officer and executive leadership team, the COO ensures that the operational foundation of the system supports the successful execution of First Choice 2030, enabling AMHS to function as a coordinated academic health system rather than a collection of individual institutions. The COO leads the development, implementation, and refinement of the system’s operational strategy, ensuring alignment of operational performance, workforce deployment, infrastructure, and service delivery with the mission, values, and strategic vision of AMHS. Reporting directly to the Chief Executive Officer, the COO partners closely with the Chief Clinical Officer, Chief Financial Officer, Chief Digital Officer, strategy leadership, and hospital presidents to ensure that operational execution supports clinical excellence, financial sustainability, and enterprise growth. The COO ensures that system priorities are translated into measurable operational plans with clear accountability, performance metrics, and continuous improvement processes across hospitals and operational infrastructure. Consistent with the future leadership structure of AMHS, the COO provides executive oversight for operational leaders and functions across the enterprise, including: President & CEO, Albany Medical Center Hospital President & CEO, Columbia Memorial Health President & CEO, Glens Falls Hospital President & CEO, Saratoga Hospital Chief Nursing Executive System Clinical Support Services (Pharmacy, Diagnostics, and Therapies) Facilities and Infrastructure Operations Security and Safety CEO, System Visiting Nurses Association The COO collaborates closely with human resources leadership on workforce strategy and organizational performance but does not have direct reporting