Quality Manager

Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. "Updated: 09/29/2025 Location: Ch. Sambhajinagar (Maharashtra) Role Definition Oversees the administration and continual improvement of quality management systems. Responsibilities •    Supporting development of quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of manufactured products. •    Leading the development and implementation of corrective action and preventive measures to achieve quality targets. •    Investigating and addressing trends with internal and external non-conformance. •    Leading, managing and developing multiple teams, team leaders, quality specialists and inspectors to assure that quality standards are met. •    Developing and reviewing reports to review with quality assurance, production, management, and engineering personnel to solve quality issues. Degree Requirement Degree or equivalent experience desired Skill Descriptors Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge:  •     Accurately gauges the impact and cost of errors, omissions, and oversights. •     Utilizes specific approaches and tools for checking and cross-checking outputs. •     Processes limited amounts of detailed information with good accuracy. •     Learns from mistakes and applies lessons learned. •     Develops and uses checklists to ensure that information goes out error-free. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge:  •     Applies an assigned technique for critical thinking in a decision-making process. •     Identifies, obtains, and organizes relevant data and ideas. •     Participates in documenting data, ideas, players, stakeholders, and processes. •     Recognizes, clarifies, and prioritizes concerns. •     Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge:  •     Delivers helpful feedback that focuses on behaviors without offending the recipient. •     Listens to feedback without defensiveness and uses it for own communication effectiveness. •     Makes oral presentations and writes reports needed for own work. •     Avoids technical jargon when inappropriate. •     Looks for and considers non-verbal cues from individuals and groups. Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes. Level Basic Understanding:  •     Cites examples of benefits and risks associated with implementing lean principles. •     Describes basic tools for observing existing processes and identifying waste. •     Cites industry or company examples of successful and unsuccessful lean implementations. •     Identifies key lean principles and highlights of the lean