Manager Process & Experience Delivery

Key things to know before you apply.

- Minimum SG 9 to apply. - Relocation support will not be provided for this job. - Employees must obtain approval from their current manager before applying if they are: SG 9 below with less than 12 months in their current role, SG 10 above with less than 18 months in their current role, or currently on a Performance Improvement Program. - PMI temporary and permanent employees who are employed and paid directly by PMI are eligible to apply for jobs posted on the Internal Careers Portal. If you are not a PMI employee, you are not eligible to search and apply for internal jobs. You are welcome to search and apply for external jobs at www.pmi.com/careers

Manager Process & Experience Delivery Indonesia

As a Manager Process and Experience Delivery Indonesia, you will play a pivotal role in shaping a seamless, data-driven, and people-centric experience across Indonesia. This role goes beyond operations—you will lead continuous improvement (CI), digitalization/experience improvement, and cross-market collaboration to elevate how we design and deliver people services.

This is a unique opportunity to combine strategy, process excellence, analytics, and transformation leadership to create meaningful impact for both employees and the business

• Drive end-to-end process excellence

• Lead continuous improvement and digital transformation

• Turn data into clear insights and action

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