Forward Deployed Engineer- ServiceNow

Forward Deployed Engineer- ServiceNow

Engineering and Product | Engineering and Product Generalist

Same job available in 43 locations

Atlanta, Georgia, United States Austin, Texas, United States Baltimore, Maryland, United States Boston, Massachusetts, United States Charlotte, North Carolina, United States Chicago, Illinois, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States Columbus, Ohio, United States Costa Mesa, California, United States Dallas, Texas, United States Denver, Colorado, United States Detroit, Michigan, United States Hartford, Connecticut, United States Houston, Texas, United States Indianapolis, Indiana, United States Jacksonville, Florida, United States Kansas City, Missouri, United States Las Vegas, Nevada, United States Los Angeles, California, United States McLean, Virginia, United States Miami, Florida, United States Milwaukee, Wisconsin, United States Minneapolis, Minnesota, United States Morristown, New Jersey, United States Nashville, Tennessee, United States New Orleans, Louisiana, United States New York, New York, United States Philadelphia, Pennsylvania, United States Pittsburgh, Pennsylvania, United States Portland, Oregon, United States Raleigh, North Carolina, United States Richmond, Virginia, United States Sacramento, California, United States San Antonio, Texas, United States San Diego, California, United States San Francisco, California, United States San Jose, California, United States Seattle, Washington, United States St. Louis, Missouri, United States Stamford, Connecticut, United States Tampa, Florida, United States Tempe, Arizona, United States

At Deloitte, Forward Deployed Engineers (FDE) don’t just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations. Recruiting for this role ends on 10/30/2026. Work you’ll do As a ServiceNow FDE, you will work side by side with senior functional and technical client team members to rapidly prototype and deliver high-impact GenAI-enabled solutions. This requires a highly motivated practitioner who moves with speed and precision, building working software, engaging confidently with senior stakeholders and engineers to bring measurable business impact from day one. Additional responsibilities include: Client Engagement Embed with clients to identify business needs and translate high-value GenAI use cases into solutions. Partner with leaders, product owners, architects, and engineers to align priorities and delivery. Lead working sessions to shape solutions and drive client outcomes. Prototype and deliver working AI solutions using industry expertise and emerging capabilities. Contribute independently within an FDE pod while mentoring newer team members. Solution Engineering Build AI-enabled solutions, agentic platforms, and workflows across enterprise AI platforms. Develop scalable AI engineering patterns, tool-use approaches, and human-in-the-loop controls. Apply architecture decisions that balance quality, safety, latency, cost, and model risk. Deliver production-quality code using strong practices in testing, CI/CD, logging, versioning, and documentation. Design extensible functionality, support sprint sizing, and align solutions with senior team members. Contribute reusable assets including code, prompt libraries, runbooks, and reference implementations.

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise