Team Lead Digital Brand Advocate

Innovate in Bengaluru This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.        About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe’s India Lowe’s India employs over 3,600 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management, and shared services leveraging new technologies and finding innovative methods to ensure Lowe's has a competitive edge in its key markets.

We help drive a brand-specific best-in-class online experience partnering with strategic supplies and merchants to improve the brand's online conversion through the use of KPIs to optimize opportunities in assortment, content, promotions, and inventory.

Use the sample functions below to help you fill in the Job Summary box. Use these functions as starting points or create your own. Sample Manager functions to elaborate on : executing direction from leadership, delivering results that align with strategic objectives, communicating critical information to other teams, managing vendor relationships, developing processes that align to organizational goals, specific technical skills required for managing a process.

Lead will work with cross-functional partners to optimize brand focused, online customer experiences on Lowes.com. She/he will build strong business relationships with various stakeholders to analyze and improve online sales, traffic and conversion through identifying and improving product assortment, online content, promotions, inventory and returns. The team lead will ensure that new and promotional items are optimized and offer support when suppliers need help with online/system troubleshooting. She/he will support team members with brand specific insight reporting as requested. She/he will also be responsible for understanding customer behavior, executing strategic plans and supporting presentations with supplier and merchandising partners to gain alignment on planned initiatives. S/he will support Omni-Channel retail strategies and partner with cross-functional teams to identify process improvement opportunities that will optimize effectiveness leading to brand renewal and growth. Lead, inspire and develop their brand team. Roles & Responsibilities: •  Inspire and motivate team members to achieve their goals and foster a positive work environment. •  Plan execute and oversee team projects ensuring the tasks are completed on time and within scope. •  Identify and address training and development needs within the team. •  Analyze key performance indicators to identify opportunities to improve the online experience and drive conversion •  Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s)  •  Act as a subject matter expert for the supported brand(s) assortment and strategy  •  Key point of contact for issues pertaining to online SKU presentation and brand performance  • Build and lead presentations with internal and external stakeholders that support strategic plans and analyze execution  •  Provide accurate reporting and insights across the digital channel related to content, product