Assurance Learning and Development Senior Manager

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Senior Manager Job Description & Summary The Assurance Learning and Development (L&D) Senior Manager will support the development pillar’s vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will cultivate an environment where education, coaching, curiosity and teamwork are valued, and our people actively seek challenging opportunities to learn and develop to their full potential. Reporting to the Director, Assurance Learning & Development, the Senior Manager, Governance, Operations and Transformation is responsible for building and evolving the operating model that enables the successful delivery of Assurance L&D priorities, including the Assurance transformation. The role provides leadership across governance, compliance, operational excellence, portfolio visibility and transformation initiatives while supporting scalable learning delivery and continuous capability development. Working across Program Management, Compliance and Operations, the Senior Manager creates clarity, drives continuous improvement, strengthens decision-making and helps position Assurance L&D for future business needs.

As an Assurance Learning and Development Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:   Establishing governance frameworks and operating rhythms across Assurance L&D   Create visibility of portfolio risks and ensure issues are proactively managed before they impact business outcomes using mitigation strategies   Ensure strategic alignment of programs and initiatives with business priorities    Oversee the design and implementation of scalable operational processes and standards   Lead process improvement initiatives that improve quality, speed and stakeholder experienc e     Identifying opportunities to leverage automation, AI and digital tools   Partner with learning design and program leadership resources to improve the effectiveness and scalability of learning solution s   Develop reporting and dashboard solutions that provide visibility into Assurance L&D learning portfolio health, risks and priorities   Encourage application of design-thinking principles across strategic initiatives and operational improvements   Provide decision-ready insights that enable leadership to make informed trade-off and investment decisions   Lead change management initiatives related to new operating models and processes.    Build operational excellence capabilities within managers across the team while f oster ing collaboration within a hybrid and geographically dispersed team     What You'll Bring   Your skills, knowledge, and experiences are what set you apart. Here's what we look for:   Undergraduate degree in related field   A background in Learning & Development, adult education, learning design, learning operations, talent development, or capability-building environments is considered a strong asset but is not required   Commitment to supporting team growth and development   Demonstrated success managing complex initiatives involving multiple stakeholders   A track record of improving processes, governance or operational effectiveness   Skilled in influencing stakeholders and managing organizational change   Compliance, risk or quality management   Portfolio or PMO leadership   Governance and risk management   Operational planning and execution   Performance reporting and decision support   Ability to analyze information and develop practical insights   This position ensures continuity and upholds our standards of excellence following the departure of a valued team member. The salary range for this position is $ 101,300-151,300 . The posted salary range represents the expected hiring range for