System Hardware Engineer, Graviton Platform

Annapurna Labs, as part of Amazon, is looking for a Sustaining Lead Engineer to join the team responsible for maintaining and improving the manufacturing health of our cloud server platforms at scale. As a Sustaining Lead Engineer, you will own the ongoing producibility, yield, and quality of Amazon Graviton server products across high-volume manufacturing sites — driving root-cause analysis, process improvements, and supply continuity for products already in mass production. This is a multidisciplinary role spanning hardware, firmware, test, and manufacturing process domains. Key job responsibilities - Support new product introduction (NPI) to volume transition by defining production-readiness criteria and validating manufacturing processes at scale - Own manufacturing yield, quality, and reliability metrics for Graviton server platforms in volume production; drive systematic root-cause analysis and corrective actions for field and factory issues - Partner with Contract Manufacturers (CMs) to monitor process health, resolve production escapes, and implement continuous improvement initiatives across multiple high-volume lines - Lead debug and failure analysis of field returns and fleet-level reliability events — identify systemic failure modes, develop containment actions, and drive permanent fixes back into design and manufacturing processes - Partner with supply chain to review, identify, and qualify second-source electrical components to mitigate supply-chain risk and ensure continuity of supply without disrupting production - Develop and maintain sustaining test strategies — including failure analysis workflows, screening methods, and data-driven disposition criteria — to protect outgoing quality - Analyze manufacturing and field data at scale to identify trends, repeat-offender units, and systemic failure modes; translate findings into actionable design or process changes - Willing to travel 4–6 times annually for week-long trips to manufacturer sites