Staff Technical Program Manager - Business Technology

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Francisco or San Jose office location 4 days per week; Lambda's designated work from home day is currently Tuesday Business Technology at Lambda builds and scales the internal systems that power our business. We partner across the company with Finance, GTM, Engineering, and People to implement tools, automate workflows, and ensure data flows securely and accurately. Our scope spans enterprise applications, integrations, data platform and analytics, compliance automation, and all things IT. We are hiring an IT Technical Program Manager to run the programs that make this portfolio move. You will be the first dedicated program management hire in Business Technology, building our portfolio operating model from the ground up: intake, prioritization, delivery cadence, and change management discipline. Business Technology is delivering a business transformation with roughly ten new enterprise systems this year and a growing integration and data footprint. You will drive cross-functional programs from kickoff through go-live and hypercare, and be the connective tissue between our five pillars: Finance Systems, GTM Systems, Data Platform and Analytics, IT Operations, and People Technology. This is a hands-on delivery role for someone who runs programs with rigor, communicates crisply to executives, and holds vendors, partners, and internal teams accountable to dates. You will personally carry our largest programs while building the lightweight structures that make every subsequent program faster.

Program Delivery: Own end-to-end program management for major system implementations across ERP, procurement, EPM, HRIS, treasury, and identity, coordinating internal teams, implementation partners, and vendors from contract signature through cutover, hypercare, and stabilization. Roadmap Operations: Run the Business Technology roadmap: maintain the portfolio plan, manage a unified intake and prioritization process, surface dependencies and resource conflicts across pillars, and keep the roadmap honest against team capacity. Portfolio Governance: Stand up lightweight portfolio governance: stage gates proportionate to program risk, RAID and decision logs, and a portfolio health view that gives the COO and CFO real-time visibility across all five pillars. SOX Program: Serve as the program manager for Business Technology's SOX ITGC readiness workstream: track control design and remediation milestones across in-scope systems (ERP, procurement, EPM, HRIS, identity), coordinate evidence requests with external auditors and advisors, and report readiness status against the design readiness deadline. Program Cadence: Build and operate the operating rhythm: weekly status, steering committees, executive readouts, and escalation paths that resolve blockers in days. Change Management: Design and operationalize formal change management for Business Technology systems, including release calendars, freeze windows, and evidence capture that satisfies ITGC requirements. Partner with our SOX and compliance programs so control design milestones are built into program plans rather than bolted on at the end. Cutover & Go-Live: Drive cutover and go-live planning: UAT tracking, readiness reviews, hypercare exit criteria, and post-launch retrospectives that actually change how the next program runs. Vendor & Partner Management: Manage implementation partner and vendor delivery: SOW milestones, burn tracking, change orders, and holding partners to committed outcomes. Executive Communication: Communicate program status to COO,