Network Engineer

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl  is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Level 2 Network Engineer will provide advanced operational support, configuration management, change implementation, and incident resolution for enterprise network environments. This role supports network stability, performance, security, and successful execution of approved changes across routing, switching, wireless, and WAN services utilizing Cisco products. Strong understanding of enterprise networking fundamentals including routing, switching, VLANs, subnetting, protocols such as DNS, DHCP, NAT, EIGRP, BGP, HSRP, VLANs Strong hands-on experience configuring and troubleshooting Cisco routers, switches, WAN circuits, VPN connectivity, Riverbed WAN accelerators, and F5 LTM load balancers, with CCNP-level knowledge Advanced packet analysis and log interpretation skills with ability to troubleshoot multi-layer issues and validate protocol behavior in complex environment Experience with enterprise monitoring, ticketing, and configuration management tools, with ability to correlate data and independently drive incident resolution Ability to independently plan, execute, and validate network changes, assess risk and impact, and produce clear technical documentation including root cause analysis