Business Manager

Copilot Marketing is dedicated to helping every person and organization realize the full potential of AI at work. We lead the marketing strategy, storytelling, customer engagement, and growth efforts that bring Microsoft Copilot, Microsoft 365, Business Applications, Agents, and the broader AI portfolio to customers around the world. Our work spans product marketing, brand and creative, growth marketing, thought leadership, customer and partner engagement, field enablement, and business planning, helping customers navigate the transformation of work in the AI era.   The Copilot Marketing team is looking for a resourceful, results-oriented Business Manager who brings a passion for organizational effectiveness, cross-team collaboration, and an inclusive team culture.   Reporting to the Chief of Staff, you’ll be a key member of the executive staff team, helping turn priorities into coordinated execution. Your scope spans business operations, customer and partner engagements, and review cadences, rhythm of business (ROB) communications, and strategic support. You’ll work across teams with sound judgment, discretion, and professionalism to keep leaders prepared and the organization focused. This role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence. This candidate enjoys working in a fast-paced and dynamic environment, leads by example, has sound business judgement, problem-solving experience, and wants to drive significant impact. Respect, integrity and discretion in handling confidential information, and a high degree of professionalism in dealing with internal and external professionals is critical.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Business Operations Supports the development and execution of the rhythm of business (ROB); uses strategic plans to inform structure and business insights to predict business outcomes. Works with senior leaders and business partners (Finance, Procurement, Human Resources (HR), Recruiting, Legal) to drive outcomes. Drives business review cadence. Informs direction for processes related to adherence to privacy and compliance.   Customer & Partner Engagement and Briefings Support the planning, coordination, and execution of high‑impact customer and partner engagements, ensuring each interaction is aligned to executive priorities and desired outcomes. Engage with exec sponsored accounts to drive impactful customer meetings; and partner with account teams to identify key customer meeting opportunities to accelerate and unblock key revenue and consumption opportunities. Act as the central point of contact with account teams, partner organizations, and internal resources to ensure all engagements are well‑prepared, strategic, and drive measurable business value. Track engagement outcomes, themes, and trends to provide insights that shape strategy, product feedback loops, and future conversations.   Executive Support ROB Communications: Work with the Chief of Staff and Executive Communications lead as needed to develop communications for the team. Prepare and manage content and preparation for key internal communications including All Hands meetings, staff meetings and leadership updates to the organization. Translate strategic objectives into operational plans, cross-team workflows, and clear execution motions, driving alignment and accountability. Manage special projects, strategic