Lead Cloud Applications Developer

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

As a Cloud Applications Developer you will join an industry-leading organization and be engaged in the full-cycle development of the most advanced products and services solutions.You will have the opportunity to work with a global product team for software debugging, development, and release management during the full product lifecycle. Aligning with the company’s technical career path, OpenText offers you both vertical and horizontal growth in engineering, IT, and services.

WHAT THE ROLE OFFERS

• Maintain existing instances, setting up monitoring, troubleshooting performance and functional issues, patch upgrades, major upgrades, client migrations and various other tasks necessary for supporting OpenText SaaS clients. Provide guidance and mentoring to less experienced staff members.

• The primary product lines that the Cloud Applications Developer supports are PPM.

• The Cloud Applications Developer is responsible for establishing work environments for the OpenText SaaS clients along with debugging and investigating problems and failures within the environments, which include web application servers, infrastructure & database components to a certain extent.

• The Cloud Applications Developer interfaces with DBAs, Network Administrators, Application Consultants, Client Managers, and clients to handle multiple ongoing activities.

• Identify and document repeatable demand activities and support Tier 2 Support, Onboarding Team and other teams who will execute them. Provide technical feedback to Product Marketing and R&D and assist Tier 2 Support and Onboarding Team by providing technical and clients domain expertise.

WHAT YOU NEED TO SUCCEED

• Bachelor's or master’s degree in computer science,