Operations Specialist, MRF

Why WM Canada? People are the driving force behind everything we do. From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada. We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within. Lead people. Drive results. Make an impact. At WM Canada, leadership is about more than managing operations. It's about building teams, developing talent, driving performance and delivering services that communities rely on every day. As a leader, you'll have the opportunity to influence business outcomes while creating an environment where employees can thrive.

Develop high-performing teams Create a culture built on safety, accountability, collaboration and continuous improvement. Drive operational excellence Lead performance across safety, service, employee engagement and financial results. Shape what’s next Support strategic growth initiatives, operational innovation and long-term business success. Make decisions that matter Lead with autonomy while leveraging the resources and expertise of a North American industry leader. Build the next generation of leaders Coach, mentor and develop employees to help them reach their full potential. What you'll gain Continued leadership development opportunities Employee share ownership opportunities Retirement savings support Flexibility and a trust-based leadership culture The ability to influence meaningful business outcomes Why leaders choose WM Because they have the opportunity to lead large, impactful operations, develop exceptional teams, and help people build rewarding careers. Lead where your decisions make a difference. Shift 1 : 6:00 am to 2:30 pm, Monday to Friday Shift 2: 2 pm to 10:30 pm , Monday to Friday Shift 3: 8:00 am to 4:30 pm, Monday to Friday I.

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. II. Essential Duties and Responsibilities A Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers. Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as needed, and communicating with employees about scheduling and work assignments as needed. III.

A.

High School Diploma or GED (accredited). No prior work experience and must be at least 18 years of age and legally eligible to work in the country where the position is located B.

IV.

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as