Oracle Services - Program Delivery Senior Manager - Tech Consulting - Open Location
EY
- Location
- Chicago, IL, US, 60606 +80 more…
- Work model
- On-Site
- Level
- Senior
About this role
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY's Oracle Services practice is a national consulting practice that assists in planning, pursuing, delivering and managing large, complex full lifecycle initiatives. We also provide our clients with experience in leading practices, methods and resources using Oracle applications and technology. The Oracle Services practice advises clients to understand, architect and implement the business processes and cloud technologies required to optimize their business. The Opportunity As a Delivery Excellence leader, you will drive successful engagement outcomes through strong delivery leadership, governance, financial stewardship, stakeholder management, and operational excellence. You will work across client and EY teams to establish accountability, manage risk, optimize performance, and help ensure Oracle engagements are delivered consistently, predictably, and profitably. You will help ensure engagements are delivered consistently, predictably, and profitably by applying Delivery Excellence principles throughout the engagement lifecycle. This includes establishing effective governance, monitoring delivery health, managing engagement financial performance, mitigating risks, optimizing resource utilization, and maintaining transparency with stakeholders. Your Key Responsibilities In this role as a Delivery Excellence leader, you will drive successful engagement outcomes through strong delivery leadership, governance, financial stewardship, stakeholder management, and operational excellence. You will work across client and EY teams to help ensure Oracle engagements are delivered consistently, predictably, and profitably.
Serve as the Engagement Manager for complex Oracle transformation programs and strategic client engagements. Lead multidisciplinary teams to deliver successful business and technology outcomes across diverse Oracle products, technologies, and industries. Build trusted advisor relationships with client executives, sponsors, and key stakeholders. Establish governance, delivery controls, and performance measures that support successful engagement outcomes. Monitor engagement health and drive actions that improve quality, predictability, transparency, and stakeholder confidence. Own engagement financial performance, including forecasting, budgeting, margin management, scope control, and commercial oversight. Proactively identify, mitigate, and resolve delivery risks, issues, dependencies, and escalations. Lead workforce planning, resource management, and talent development activities across engagements. Provide executive-level reporting, insights, and recommendations to client and EY leadership. Leverage AI, automation, and delivery accelerators to enhance engagement performance and delivery outcomes. Support business development activities, including pursuits, proposals, client presentations, and account growth initiatives. Contribute to Delivery Excellence thought leadership, capability development, and the continued growth of Oracle Services.
Skills and Attributes for Success To thrive in this role, you will need a blend of end to end business process knowledge, accounting, NetSuite applications, solution design, engagement management, technical and interpersonal skills that will allow you to build strong relationships and deliver exceptional results. Key skills include:
Proven success leading large-scale business and technology transformation programs. Strong engagement-management, program-leadership, governance, and delivery-assurance capabilities. Executive presence and the ability to build trusted relationships at all levels of client and internal organizations. Broad