Manager, Product Design: Application Observability

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

New Relic is hiring an on-site design manager for our Hyderabad team, leading design for Application Performance Monitoring (APM) and Log Management — two of the platform's most used products. APM gives engineering teams full-stack visibility across their applications: connecting traces, metrics, and infrastructure data so they can find what's breaking and understand why. Log Management is where engineers go to make sense of raw data at scale — ingesting, parsing, and querying log data across their entire stack, without the operational overhead of managing it separately. These are the products engineers open when something is on fire, which means the design work is high-stakes and high-visibility.

This is an on-site role in Hyderabad. Many of the engineers and product managers you'll partner with are there too, and being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you'll build the relationships that make design effective. You'll also work closely with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job, not an afterthought.

You'll manage a small team of designers, own the quality of design work across APM and Logs, and stay close enough to the craft to contribute directly when it matters. If you've led a small design team on complex technical products and want clear ownership of both the work and the people — this is that role.

• Manage and develop your designers — run consistent 1:1s including regular career development conversations, give direct and specific feedback, set clear expectations for each person, and invest in their growth. Build a team culture where people feel they belong and different perspectives are welcome. You'll represent your team in calibration conversations and advocate for their work and careers within the broader design org.

• Own design quality across APM and Logs — review work critically, raise problems before they reach partners, and make sure the team is solving the right problems at the right level of craft. You're accountable for what ships.

• Keep the user's perspective in the conversation — design managers at New Relic are the voice of the user in product and engineering discussions. You bring user needs and research insights into roadmap conversations, not just design reviews.

• Partner with PM and Engineering — work with your product and engineering counterparts as a peer. Hold the design perspective, push back when the direction needs it, and communicate design's value in terms of outcomes the business tracks: adoption, retention, time to value.

• Keep the team focused and on track — manage incoming work, maintain visibility into what's in flight, help the team balance competing priorities, and set clear expectations with PM and Engineering partners about what's possible and when.

• Help your team use AI well — stay curious about tools like Figma AI, Claude, and Gemini and how they can help your designers work better: faster exploration, smarter prototyping, better research synthesis. You don't need to be an expert, but you're not slowing down experimentation