Assistant Facilities Manager – 12 month FTC

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world  At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  What this opportunity involves: As the Assistant Facilities Manager at JLL, you will assist with the day-to-day management of all operational and financial aspects of Telstra workplace environments, delivering responsive solutions in a fast-paced, client-focused environment. In this role, you'll serve as the primary liaison with Telstra business units, maintaining exceptional customer service standards while proactively addressing client needs in real-time. You'll monitor and manage multiple vendors simultaneously including cleaning, handyman, and HVAC services to ensure portfolio-wide standards are maintained across all sites. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this position gives you the autonomy to troubleshoot and resolve vendor performance issues on the spot while knowing when to escalate critical matters appropriately. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you coordinate with the Workplace Experience team, manage work orders via Corrigo, and facilitate weekly team meetings. You'll need to remain flexible to work after hours when urgent facility issues arise, ensuring business continuity and client satisfaction while we support each other's wellbeing and champion inclusivity and belonging across teams. An overview of the role: Serve as primary liaison with Telstra business units, maintaining exceptional customer service standards and proactively addressing client needs in real-time Monitor and manage multiple vendors simultaneously including cleaning, handyman, and HVAC services to ensure portfolio-wide standards are maintained Undertake cleaning and regular building inspections, conducting contractor performance evaluations against contract requirements and raising work orders via Corrigo Manage the Building Management inbox and Corrigo work orders in coordination with the team, prioritizing urgent requests and actioning work requests accordingly Process invoices in accordance with specific limits of authority, governance and Corrigo, ensuring all invoices are processed accurately and promptly while verifying accuracy against purchase orders, contracts, and budgets Assist with seeking and coordinating vendor quotes through to completion of works, managing multiple financial deliverables simultaneously while maintaining accuracy Coordinate weekly team meetings with Workplace and Workplace Teams to discuss vendors, vendor issues, deadlines, WHS, and audits, assisting with preparation of internal audits Assist with compliance management in relation to vendor managed functions and coordination of compliance with WHS, environment and risk management policies and procedures Provide continuous improvement opportunities through data analysis and Telstra