Onsite EAP Counselor (Part Time) - Austin, TX

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. This position is part time, 20 hours per week. Position is eligible to receive benefits! Variable schedule options are available, including: 7am-3pm, 3pm-11pm, or 11pm-7am CT Primary Responsibilities: Conduct solution focused consultations; helping clients define goals, plan action and gain insight Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources Assist with referrals for members needing ongoing/additional counseling services Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.) Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues Provide crisis intervention and management support in response to Critical Incidents Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns) Participate in monthly 1 on 1's, team meetings, and other customer meetings as required Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices Other projects as assigned by manager You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Masters / Doctoral degree in a recognized behavioral health discipline Current, unrestricted license at the independent practice level 3+ years of experience in a behavioral health setting Ability to work onsite Preferred Qualifications: Training in EAP, workplace and organizational dynamics CEAP Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and workplace issues EAP experience Proficiency with all MS Office applications Proven solid written and verbal communication skills Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities The hourly range for this role is $29.00 to $52.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum