Solutions Engineer, Korea
Censys
- Location
- Seoul, South Korea
- Work model
- On-Site
- Level
- Mid
- Posted
- 3h ago
About this role
Company Background
Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.
Reports to: Director, Technical Services, APJ Location: Seoul, South Korea
Role Summary
We’re looking for a Solutions Engineer in South Korea who can technically assist and enable our prospects. As a Solutions Engineer, you’ll be a product expert, who loves solving problems and is customer oriented. In this role, you’ll be responsible for working with prospects and partners across a variety of industries and a variety of tools to better understand their needs while building solutions. You will position the value of Censys solutions against a highly competitive landscape, prove the technology with prospects and achieve technical wins by showing how Censys adds value to their organization. As a SE at Censys, you will be involved in all phases of a sales opportunity from discovery to close!
As the ideal candidate, you are bilingual (Korean & Conversational English) with a technical and consulting services background that enables you to quickly assess and offer value to Censys’s prospects. Comprehensive understanding of SOC and AI are highly desirable. We’re looking for someone who is curious, loves to learn, empathizes with the security practitioner, and who is excited to work for a fast-paced nimble organization.
Pre-Sales
• Drive the sales discovery process, helping design solutions that align to their key objectives and technical requirements
• Design and present in-depth product demonstrations and technical briefings
• Provide security leaders with best practices to maximize usage of the Censys Search and Exposure Management products
• Drive success with the prospect’s validation of Censys technology and products
Proof of Value
• You will help prospects deploy, test, troubleshoot, and advise on Censys supported integrations to prove Censys technology.
• You will provide analysis of Censys solutions against incumbent or competitive solutions to highlight the value for the prospect.
Drive Product Excellence
• Maintain up-to-date technical and functional knowledge of the Censys products
• You will serve as a customer advocate in influencing product roadmap and improvements
Cross-functional collaboration
• Partner with the Censys sales org to drive multi-stakeholder deal cycles to solve mission-critical problems
• Work closely with the Sales, Customer Success, Product, and Engineering organizations to provide a world class customer experience
• Other duties as assigned
Customer Success
• Communicate with customers after purchase and assist with onboarding
• Monitor and assist with ticket management
• Maintain a cadence of communication
• Collect Feedback, FR’s and generally ensure their comfort and understanding of the Censys solution(s)
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is