*Customer & Marketing Data Strategy Associate Manager*

Accenture is a leading global professional services company, providing a broad range of services across strategy and consulting, technology and operations, with digital capabilities embedded across these services. With our thought leadership and culture of innovation, we apply deep industry expertise, diverse skill sets and next-generation technology to help solve our clients’ most complex business challenges.   We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.   Data & AI Team Overview   Our Data & AI team within Accenture Song focuses on helping clients drive performance optimisation through deep customer insights and the implementation of leading Data & AI capabilities across the Marketing and Service value chain. The team collaborates with clients to accelerate experimentation, deepen their understanding of key customer value drivers, improve business outcomes and drive innovation across industries.   Through deep industry understanding, analysis and insights, we help our clients identify new opportunities for growth in a world increasingly powered by Data and AI. Our work spans strategy through to implementation , with Data and AI at the centre of how we help organisations transform customer and marketing outcomes.   By joining Accenture Song’s Data & AI team, you will be part of a global, dynamic and innovative environment where you can make a meaningful impact on the customer experiences of the future.   As a Customer & Marketing Data & AI Associate Manager, you will: Lead and deliver defined workstreams across customer and marketing Data & AI engagements, from problem definition and analysis through to recommendations and implementation. Develop customer and marketing data strategies aligned to client priorities, helping organisations increase adoption and maximise value from their data and AI investments. Analyse and synthesise complex business and data challenges, translating findings into clear recommendations, strategic roadmaps and actionable outcomes. Design and deliver initiatives across areas such as customer segmentation, personalisation, predictive modelling, customer analytics and AI-enabled marketing. Work directly with client stakeholders to understand business requirements, shape solutions and communicate insights and recommendations effectively. Collaborate with cross-functional teams across strategy, data, technology, marketing and experience to deliver integrated, data-driven solutions. Build and maintain trusted client relationships, taking ownership for high-quality delivery and consulting excellence across assigned workstreams. Support and contribute to business development activities, including proposals, client presentations, points of view and solution development. Identify opportunities to apply emerging Data & AI capabilities, including Generative AI, to improve customer, marketing and operational outcomes. Support and guide junior team members, contributing to capability development and knowledge sharing across the practice.   In our team you will: Apply customer-centric analytical methods and agile ways of working to help clients drive growth and revenue. Develop modern marketing strategies that enable organisations to make better decisions across customers, channels, geographies, routes to market and products. Explore how digital and technology innovation is reshaping business models and identify opportunities to create new routes to growth, including through Generative AI. Help transform and optimise how clients understand, engage and service their customers. Deliver sustained business value through the implementation of next-generation technology, Data & AI and customer experience capabilities across the value chain. Develop your consulting, client leadership and delivery capabilities while working alongside experienced