Phlebotomy Training Supervisor
Laboratory Corp of America
- Location
- Itasca IL
- Work model
- On-Site
- Level
- Mid
- Salary
- $55k – $87.5k/yr
- Posted
- 21h ago
About this role
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Training Supervisor (Phlebotomy) to join our team. Work Location: Will be required to travel within the North Central Division- Illinois, Wisconsin, Michigan and NW Indiana. Work Schedule: Monday – Friday, hours may vary; additional days and hours may be required Job Responsibilities: Supervise a team of Training Coordinators and Site Coordinators across Patient Service Centers and/or client locations Oversee onboarding and training programs to ensure competency in phlebotomy procedures, systems, and company policies Coordinate and optimize staffing schedules to ensure appropriate coverage and efficient patient flow Monitor productivity, training completion, and performance metrics; report and address any deviations Partner with Site Coordinators to manage patient flow, wait times, and operational efficiency Develop, implement, and update training materials and programs to support quality and service goals Provide coaching, performance feedback, and development support to team members Assist with hiring, training, and onboarding of new employees Partner with Human Resources regarding employee relations issues and performance management Serve as a resource for procedural, compliance, and technical questions Address and resolve patient, client, and staff concerns in a timely and professional manner Communicate effectively with internal and external stakeholders including patients, client staff, leadership, and support teams Support new site openings and operational initiatives as needed Perform phlebotomy, specimen collection, and processing when necessary Travel to additional sites as needed Minimum Qualifications: High school diploma or equivalent 3 years or more of phlebotomy experience drawing patients of all ages Preferred Qualifications: 1 year or more of leadership or supervisory experience 3 years or more of phlebotomy training experience Additional Job Standards: Phlebotomy certification from an accredited agency Strong knowledge of phlebotomy techniques, specimen handling, and compliance requirements Proven track record of delivering exceptional customer service Strong communication skills; both written and verbal Ability to lead, coach, and develop team members Ability to work independently or in a team environment Comfortable working under minimal supervision Strong organizational and time management skills Reliable transportation and clean driving record if applicable Flexibility to travel and work overtime as needed Able to pass a standardized color blindness test Must be at least 21 years of age with a valid driver’s license and clean driving record In this role, you will lead training and operational excellence across multiple sites while developing team members and supporting high-quality patient care. **Pay Range: $55,000- $87,500 per year All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data Phlebotomist’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly