Technical Service Representative - Field Service Engineer - Autobag

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Technical Service Representative - Field Service Engineer - Autobag

Field Sales Ontario

56421

If you are a current employee click here to apply.

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit  www.sealedair.com .

Hours: Remote -  Monday – Friday – 8:00 AM to 4:00 PM The expected base salary range for this position is $90,000–$115,000 annually, plus eligibility for a sales incentive plan. Target total compensation may vary based on the final base salary and applicable incentive structure.     Position Overview: As an Automation Technical Service Representative (TSR) at Sealed Air, you will be responsible for the training, installation, maintenance, and repair of automated packaging equipment at customer sites. Your primary focus will be diagnosing and troubleshooting equipment issues, performing both preventative and emergency maintenance to ensure optimal system performance, and ensuring the reliability of automation systems. You will also play a key role in building customer relationships, proactively identifying opportunities to upsell equipment, services, and preventive maintenance (PM) agreements. Working closely with customers, you will aim to meet or exceed their packaging automation service needs, ensuring their satisfaction and fostering long-term partnerships.   Key Responsibilities: •    Installation & Integration: Install, commission, and integrate Sealed Air’s automated packaging systems at customer locations, ensuring systems are fully operational upon completion. •    Maintenance & Service: Perform both preventative and emergency maintenance to address mechanical, electrical, and software-related issues, ensuring optimal system performance. •    Troubleshooting & Diagnosis: Diagnose and troubleshoot equipment malfunctions both remotely (via phone) and on-site, providing timely and effective solutions to minimize downtime. •    Calibration & Adjustment: Calibrate and adjust machinery settings to ensure the highest product quality and operational efficiency. •    Customer Support & Training: Provide technical guidance and training to customers on the proper operation, maintenance, and troubleshooting best practices of automated packaging equipment. •    Collaboration: Work closely with leadership, sales