Associate Communications Consultant

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Get to Know the Opportunity: Voya Financial is seeking a highly organized, detail-oriented Associate Communications Consultant to join our Participant Engagement team. This support-focused role assists Communications Consultants across the Mid-Market Segments (CORP & GOV’T) by helping coordinate accurate, timely, and compliant participant communications. The role supports the development, coordination, and delivery of initial and ongoing participant communications, including digital campaigns, education materials, and plan-specific content. While direct client interaction may be limited initially, the role is designed to build the knowledge and readiness needed for increased ownership over time. This role is fully remote, with no regular in-office requirement. The Contributions You’ll Make: Provide day-to-day support to Communications Consultants for assigned client books of business. Draft, edit, and proof participant-facing materials using standardized templates and compliance-approved content. Update communication templates with plan-specific information, including emails, flyers, enrollment reminders, and other participant communications. Coordinate compliance submissions and maintain accurate document version control. Support the setup and maintenance of participant microsites and special election webpages, including: Posting updates Sending participant reminders Compiling engagement metrics and reporting results Assist with recurring and ad hoc participant email distributions. Support the preparation, formatting, and quality review of quarterly reporting presentations and related materials. Track deliverables, deadlines, and project milestones using project management tools such as Workfront. Partner with Communications Consultants and leadership on special projects, process improvements, and team initiatives. Develop the knowledge, skills, and readiness needed to assume responsibility for a designated book of business as business needs and demonstrated capability allow. Minimum Knowledge & Experience: Bachelor's degree required. 2 to 3 years of professional experience in communications, marketing, project coordination, client support, or a related field. Strong writing, editing, proofreading, and quality review skills. Proficiency with Microsoft Office applications and Adobe Acrobat. Excellent attention to detail, organizational skills, and ability to manage multiple priorities and deadlines in a fast-paced environment. Strong verbal and written communication skills with a commitment to delivering high-quality work. Preferred Knowledge & Experience: Degree in Communications, Marketing, English, or a related discipline. Familiarity with financial services, retirement plans, or participant