Staff Software Engineer

Staff Software Engineer - IE07IE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford is seeking a Staff Software Engineer to join our growing Technology Team.

Responsibilities: Accountable for technical leadership and engineering outcomes across platforms, shared services, and customer-facing capabilities spanning multiple applications, products, and technology domains. Lead end-to-end solution delivery across multiple technologies, platforms, and integrations while ensuring solutions are scalable, secure, resilient, and maintainable. Provide technical leadership supporting contact center technologies across voice, chat, email, messaging, self-service, and related customer engagement capabilities. Design, develop, and support cloud-native solutions leveraging AWS services and modern software engineering practices. Build and implement capabilities for continuous integration, continuous delivery, infrastructure automation, and DevSecOps practices aligned with Enterprise standards. Lead the implementation and adoption of Infrastructure as Code (IaC) utilizing AWS CDK and CloudFormation. Define and promote software engineering standards, development practices, architecture patterns, source code management strategies, branching models, and quality governance processes. Lead technical design reviews, code reviews, and engineering governance activities to ensure solutions meet enterprise security, resiliency, operational, and performance standards. Establish reusable engineering patterns, frameworks, and platform capabilities that improve consistency, scalability, and development efficiency across teams. Partner with Product Owners, Architects, Engineering Leaders, and business stakeholders to translate business objectives into scalable technical solutions. Drive continuous improvement of CI/CD pipelines, automated testing, environment management, observability, monitoring, and deployment automation practices. Mentor engineers and technical leads while fostering a culture of technical excellence, innovation, knowledge sharing, and continuous learning. Collaborate across teams to resolve complex technical challenges, influence technical direction, and drive engineering alignment across the organization. Provide thought leadership through root cause analysis, architectural guidance, technical strategy, and continuous improvement initiatives. Promote adoption of modern software engineering practices, including automated testing, Infrastructure as Code, observability, and secure-by-design development methodologies.

Possesses 8+ years of software engineering experience with demonstrated technical leadership across multiple teams, products, or strategic initiatives. Experience designing and implementing cloud-native solutions utilizing AWS services such as Lambda, API Gateway, EventBridge, DynamoDB, S3, IAM, KMS, SNS/SQS, and related technologies. Development experience in TypeScript and modern software engineering practices. Experience with Node.js, Java, or Python is a plus. Experience implementing Infrastructure as Code (IaC) using AWS CDK and CloudFormation. Experience designing, implementing, and supporting enterprise CI/CD solutions and software delivery pipelines utilizing GitHub, Jenkins, or equivalent DevOps platforms. Experience with event-driven architectures, serverless computing, and distributed application design. Experience supporting highly available, resilient, mission-critical customer-facing platforms in production environments. Experience leading architecture discussions, technical design reviews, code reviews, and engineering governance activities. Experience establishing engineering standards, reusable patterns, and