Talent Acquisition Administrator (12 Month FTC)

As part of our continued investment in the Talent Acquisition HUB, this role will support planned growth across South Africa as we expand our centralised model. This includes ongoing investment in new processes, technologies, and solutions, such as AI and automation, to improve efficiency, quality, and the overall hiring experience. The role operates Monday to Friday, with flexibility required to work South African public holidays where these do not align with the markets being supported; additional time off will be provided in return. Working hours are staggered between 07:30 and 10:00 start times to align with regional hiring needs, with schedules confirmed at least four weeks in advance. This role is office-based, with five days per week at our Sea Point office. This is an exciting time to join us as we build a more scalable, consistent, and high-performing Talent Acquisition offering to support our hotels with 40,000 hires across 56 countries in EMEA over the next two years

JOB SUMMARY The Talent Acquisition Administrator plays a key enablement role within the EMEA Talent Acquisition HUB, providing structured administrative and operational support across high-volume, non-management hiring. This role is focused on executing defined processes with accuracy and consistency. You are responsible for supporting recruitment activity through system management, data validation, and backend hiring processes, enabling Talent Acquisition Coordinators and Recruiters to focus on delivery and stakeholder engagement. The role does not involve ownership of requisitions, hiring manager engagement, or candidate selection. You operate within a clearly defined scope, following established workflows and service standards. You identify issues early and escalate where required to maintain process integrity and delivery timelines. The ideal candidate is highly detail-oriented, process-driven, and comfortable managing high volumes of administrative activity in a fast-paced environment. You maintain a strong focus on accuracy, confidentiality, and continuous improvement.

CANDIDATE PROFILE Education

High School Diploma or equivalent required. Tertiary education i.e. University/College degree and/or diploma preferred.

2+ years’ experience in a general administrative role. Experience working with HR systems and/or workflow tools is an advantage; exposure to Applicant Tracking Systems is preferred. Previous experience within recruitment, shared services, and/or hospitality environments would add value. Excellent written and spoken business-level English is essential. Additional language skills are considered a plus.

CORE WORK ACTIVITIES The key responsibilities of this role can include, but is not limited to:

Receive approved requisitions and conduct quality checks to ensure completeness, accuracy, and compliance. Create requisitions in the Applicant Tracking System (mHUB) on behalf of Coordinators and Recruiters, ensuring accurate role data and documentation. Schedule and coordinate recruitment intake calls with relevant stakeholders if applicable. Perform backend hiring activities in the recruitment system, including moving candidates to hire status and finalising the hiring process. Coordinate and track pre‑employment checks (including background and reference checks) in line with company policy and regional requirements. Monitor timelines and follow up on outstanding checks to ensure timely hiring completion; escalate issues or non‑compliance to the appropriate stakeholder/s. Prepare, maintain, and manage recruitment‑related documentation, correspondence, and reports as required. Provide administrative support to Talent Acquisition Hub initiatives and projects. Manage the Talent Acquisition central mailbox and address queries, troubleshooting issues with efficiency and urgency. Gather feedback to support continuous improvement of recruitment administration processes. Ensure