Senior Process Engineer - VP

C13-VP Senior Process engineer – EP&E CitiLean This role is part of Enterprise Productivity and Efficiency- CitiLean Reengineering Team based out of Gurgaon. The team runs key strategic program based on business priorities. This role will be responsible for supporting and driving Global CitiLean Programs across Citi franchise Some of the key offerings of the Team are Revenue Enhancement, Operating Model and Process Optimization, Artificial Intelligence, Data Analytics, Project Management Framework, Digitization / Automation, and Training / Certifications The Senior Process Engineer will be responsible for leading/supporting projects to improve process efficiency, risk and control, client experience and revenue expansion driving measurable results as a part of project delivery. This role requires the person to have passion for problem solving backed with excellent understanding of Banking Domain with strong hands-on experience in using AI/ML tools . The Process Engineer apply CitiLean Methodology to conduct a fact-based review of key business process in Citibank and work with cross functional team The scope of work will be across Citi Businesses/Functions/processes and hence continuous learning mindset. Given the global scope of work across geographies and exposure to senior leadership person should be able to work on fast-paced environment. The perfect fit for this role will be someone with a strong aptitude towards data and financial analytics, a strategic problem-solving mindset, proven exposure to process re-engineering with experience in financial service and/or consulting. He/She should be able to work effectively in situations where problem/information may be unclear and should be able to probe to drive decision making with senior stakeholders Responsibilities: Responsible for leading/supporting and executing CitiLean projects to solve critical business problems that deliver financial and non-financial benefits Responsible applying CitiLean Methodology to identify, analyze and resolve complex business problems Drive problem solving using AI/ML and other key levers Ability to Interface with business, key stakeholders, champions & reengineering leadership. Proactively communicates with senior leadership to drive project outcome/success Translate management priorities and strategies into potential project targets/goals Lead/Drive fact-based review of current state, identify pain points and conduct data analysis to validate root causes Develop approaches and work with cross functional teams to conduct current state assessment and drive future state process decision making with project Owners/sponsors Run project workshops, pilots, and other delivery activities to drive project outcomes. Educate teams in AI/ML tools, techniques, and principles. Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion. Conduct training for senior staff in CitiLean tools, techniques and principles via workshops and formal training sessions. Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits. Use all Lean Levers to develop Target State Operating Model that drive Client Experience, Process Efficiency, Revenue enhancement and/or Optimizes Controls Key Cultural Fit: You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground up You have a passion for solving problems, and are always on the lookout for “what’s new” You are naturally gifted at thinking of ways to “do things better, faster, smarter” You work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders  You can challenge Status quo and influence leadership to decision making You can work across boundaries to fill the gaps, and drive accountability for