Traffic Monitoring Operator

Traffic Monitoring Operator Full-time State/Province: Pennsylvania Business Group: DCS Legal Entity: AECOM Technical Services Inc Business Line: Transportation Work Location Model: On-Site Operating Group: Americas Primary Location: US - Mechanicsburg, PA - 110 Sterlin Compensation: USD 22 - USD 26.67 - hourly Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM has an immediate need for a Traffic Monitoring Operator to work onsite at the PennDOT facility located in Harrisburg, PA. Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Harrisburg, PA. Traffic Control Operators are responsible for monitoring, detecting, and reporting traffic incidents on Pennsylvania roadways, and coordinating with response agencies to manage the clearance of traffic incidents. The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders. Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. Responsibilities include but are not limited to: Managing and logging traffic incidents in an advanced transportation management system software Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.) Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination Work Conditions: May be subject to short or no-notice work assignments during emergency events 100% onsite at Traffic Control Center in a controlled, indoor environment with dimmed lighting Rotating shift schedule to include morning, afternoons, evenings, overnights, weekends and holidays Significant periods of sitting, CCTV camera viewing, and data entry Heavy volume of telephone, radio and computer usage Closely supervised shift schedule; monitored performance with routine evaluation Qualifications Minimum Requirements: High School Diploma or GED Due to the nature of the projects a US Citizenship is required Valid U.S Driver’s License required to visit project sites, clients, and other AECOM offices. As a condition of employment, selected candidate must pass a Motor Vehicle Records review Preferred Qualifications: Associates Degree preferred Prior experience working in a fast paced,